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Latest content from Th!nk Live

Alternative in business travel? What does that mean?

Discover what alternative looks like from FCM voices around the world. Regional leaders share how we're tackling customer problems head on and how we're positioning ourselves as the alternative in the market with a disruptive mindset.

Surviving the ultimate disruption

Travel's been through a lot these last two years, and staying stable in a crisis is no mean feat. Hear about the decisions made during the pandemic that put us where we are today, and the statistics driving travel's recovery and future.

The Good, The Bad and the Ugly of travel technology innovations

The voice of travel buyers on tech and innovation. Preview the latest research findings on the tech that’s changed the travel landscape and the innovation of today that’s catching the attention of the buyer community.

The Great Debate: Sustainability vs Savings vs Wellness

All eyes are on sustainability, but at what cost? Can you be sustainable while also saving money and maintaining employee wellbeing? Travel industry pros pitch each of these three instrumental pillars in the future of business travel, and we’ll cross-examine to make you wonder if you can have it all.

The Secret Goldmine: What do TMCs do with all that data?

Get the inside scoop on the thoughts and top-level thinking from travel buyers to come out of a FCM and Festive Road 'propathon' held earlier this year. Those looking for better and more varied data from their TMC will want to join this hunt in the secret goldmine of travel data.

Travel's place in the future of the workplace and digital transformation

Futurist Shivvy Jervis grills a TMC, GDS, airline and travel buyer on where travel slots into the new world of work. Let’s examine the changes in the workplace, the approach to innovation and skills needed to be future-ready and how businesses should adapt.

Check out more content from Th!nk Live

Embracing challenges. Developing resilience. 

This is a discussion between two of Flight Centre Travel Group's leaders you don't want to miss. Chris Galanty, Flight Centre Travel Group's Global Corporate Managing Director and Flight Centre Travel Group founder, CEO and travel industry legend Graham 'Skroo' Turner in an unfiltered interview on dealing with the turbulence of COVID, making the tough decisions, and coming out the other side future fit. This is how business is done. And done for success.

TrendWatch: Planning for the future

What are the trends of today to start planning for tomorrow? Planning beyond 2022 relies on having the right insights to inform decisions. What are the key issues for company travel when it comes to sustainability, how will the latest travel industry data in Australia and New Zealand impact your program and what's happening with in the travel policy and approval space? FCM Consulting's General Manager Australia Felicity Burke dissects the data and discusses the latest trends.

Tackling ESG - Key customer insights

Gone are the days when corporate travel RFPs are purely based on price. Industry insiders say 20% – 50% of RFP questions are now around sustainability. Putting these stats into action, Th!nk gave three representatives from Australian corporate heavyweights PwC, Fulton Hogan and Flight Centre Travel Group the opportunity to discuss how each organisation was tackling travel in relation to their environment, social and governance (ESG) frameworks.

Metaverse 101: What this new online phenomenon means for corporate travel

Still trying to wrap your head around the Metaverse, never mind what it means for corporate travel? You aren't alone. Joined by an expert from Meta, we'll break down what everyone is wondering: what is the Metaverse, what is its potential influence, and does this online community have the power to replace travel?

What is "revenge travel" and what does it mean for corporate travel?

Have you heard of "revenge travel?" This current phenomenon is sweeping the world in response to COVID-19 restrictions lifting. Travellers are eager to travel again, whether it be for business or leisure, and companies seem ready to oblige. But is there such a thing as a corporate travel overcorrection? Is it possible to swing too much in the other direction, and what do you need from your TMC to help you maintain equilibrium?

2022 state of the corporate travel industry: A data-driven deep dive

We have so many questions about the current and future state of corporate travel. And while many of these conversations so far have been rooted in educated conjecture, it's about time we start adding legitimacy to these debates with one indisputable factor: data. In this interactive keynote, two leading corporate travel experts will discuss the good, the bad, and the compelling data trends that may just finally reveal the whole story.

The steady progression of NDC

New Distribution Capability. Or NDC as we all so casually call it. Do you understand the concept and what it means for the business travel industry? The global travel industry may have halted during the pandemic but behind the scenes, industry kept rolling. The pandemic it seems did have its advantages. Allowing time for stakeholders to further their work on  implementing NDC programs was one of them. Hear how this beast of a project has progressed and why the roll-out is slower than the industry anticipated.

Quick-fire questions: What's next for the GDS

Here's another acronym for you GDS, which stands for Global Distribution System. This super important piece of tech is a key system for the global travel industry. It's been around for a while and will be around for a long-time in the future. So, what do you get when you give two corporate travel experts only 30 minutes to answer 10 of the travel industry's most hotly-debated questions about this highly complex travel system? You'll have to tune in to find out.

Case Study: Implementation chat with Bacardi

When Bacardi implemented travel management services to its global operations in one day across 15 countries, communication was key. Actually if we're honest there was a raft of other aspect to this impressive implementation that also were highly important and highly successful. From roadshows and online training sessions, Bacardi shares how together with FCM, the partnership achieved some amazing milestones and trained travellers to understand travel policy and tech. Nice one.

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