PRESS RELEASE
FCM Named Most Outstanding Global Travel Company at 2026 NTIAs
Sydney, Australia, 10 October 2026 – FCM Travel has taken home the award for the Most Outstanding Global Travel Company at the Australian Travel Industry Association’s (ATIA) National Travel Industry Awards (NTIA) 2026, the industry’s most prestigious awards program.
FCM takes out top honours at the NTIAs
The NTIAs are the most prestigious awards in the Australian travel industry, and winners are determined through a rigorous multi-stage evaluation process, combining independent written assessments and live virtual interviews judged by panels of industry experts.
“Winning Most Outstanding Global Travel Company amongst so many industry leaders means a lot to all of us at FCM,”
“It's been a big year for the team. We've been heads down building things we genuinely believe will change how business travel feels for our customers, like Sam, our AI assistant that helps travellers and travel managers get answers and get moving, faster.
- Renos Rologas, General Manager ANZ of FCM Travel
Why FCM built its own AI assistant
"The corporate travel market is crowded, and everyone competes on a different strength, be it scale, capability, digital experience or innovation. However, it's important to us that our customers never compromise on any of those strengths.
"That's why we chose to build Sam ourselves instead, because we wanted to understand and shape the technology behind every trip we manage, not just plug something in. Sam is now the first AI core built into a travel management system globally, running across more than ninety countries, and giving us complete control over how it serves our customers.
“None of that happens without a team of people doing brilliant work behind the scenes, with the goal of ensuring FCM sets the pace in this industry. This recognition tells us we’re heading in the right direction, and it’s a real motivator to keep going.
“Thank you to our customers for trusting us with something as important as their travel programs, and to our people, who never stop looking for a better way to do things.”
- Renos Rologas, General Manager ANZ of FCM Travel
FCM Travel was celebrated among the best in the Australian travel industry at the NTIA Gala Dinner held at Crown Melbourne on Saturday, 10 October 2026.
About FCM Travel
FCM is one of the world’s largest travel management companies and a trusted partner for thousands of national and multi-national organisations, including many household brands, Fortune, and FTSE 100 companies. With a 24/7 reach in 95 countries, FCM’s agile and flexible technology anticipates and solves client needs supported by expert teams who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience.
As the flagship corporate travel arm of Flight Centre Travel Group, FCM is able to deliver some of the most competitive rates, unique added-value benefits, and exclusive solutions for its clients to support their business travel requirements. A recognised leader in the travel tech space, the company has debuted several proprietary client solutions over the last 12 months including a new omnichannel platform featuring a "first of its kind" customised end-to-end user experience and FCM Booking, an innovative option to traditional OBTs.
Alongside its travel management services, the company provides specialist services through FCM Consulting and FCM Meetings & Events to service broader needs of clients. Discover the alternative at www.fcmtravel.com
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Media Contact
Grant Payne
Global Head of PR and Communications – Flight Centre Travel Group – Corporate Brands
+61 413 891 871