Time for a new kind of positive?
Our Travel Expertise Shining Through
With so much of today’s news dedicated to covering the darker side of COVID-19, here at FCM we want to shine a light on the good news stories out there. We’ve received wonderful feedback from our customers on how our people are working around the clock to help and support our clients, so here’s just a taste of that good news flavour!
Customer Story | ANZ Bank
Our Travel Manager Alana Kerr in the early stages of lockdown sent her customer a “where are they now” report, showcasing their travellers during the early stages of lockdown. She pre-planned and cancelled all bookings that needed to be.
Customer Story | Waitematā District Health Board
Our Travel Manager Vanessa Williams was dealing with a large volume of changes and cancellations. She did this with a calm and collected manner that ensures her customers travel is dealt with smoothly.
Customer Story | Steel & Tube
Our Travel Manager, Rosina Bruce dealt with a large volume of amendments and cancellations for her customer, with one being for a big conference. Rosina did all of this, as well as looking ahead to the next 4 week's of business travel her customer had planned.
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