Meet The Team

Bertrand is the Managing Director for the Flight Centre Travel Group in Asia, after being in the role of General Manager for FCM Asia since 2015. Bertrand started his career in the telecom industry in Europe working for Orange and then moved to the aeronautical giant Airbus to lead the sales and marketing department of their IT division. He held multiple global management roles within Amadeus, an IT leader of the travel industry before joining FCM.

Vicki has extensive experience in numerous leadership positions in the 14 years she has been with Flight Centre Travel Group. Her knowledge in operations spans across New Zealand, India and SEA. Deeply passionate about customer service and delivering the best travel experience to our customers, Vicki is focused on developing strong operation teams to support our customers’ travel programme.

Joanne is an accomplished global procurement, sales and account management professional with over 20 years of experience in the travel, energy & resource industries. She oversees the full spectrum of account management for customers across Asia in her role as the Senior Director of Account Management. Before joining FCM, Joanne held prominent positions in large MNCs such as BHP, Rio Tinto, Qantas Airways and Japan Airlines. Her areas of expertise includes supplier relationship management, spend optimisation, and change management initiatives, to help drive performance and tighten compliance.

James is the Director of Sales for Asia with over 10 years of Business Development expertise across Asia-Pacific. Prior to joining FCM, James accumulated experience in the creation of bespoke travel programmes with numerous multinational clients across diverse industries including banking, investment, legal, telecommunications and fast-moving consumer goods.

Overseeing all aspects of human resources management, Anna as HR Director establishes and develops HR teams and infrastructure to effectively support business growth. She leads her team from recruitment and talent management to organisational development, diversity and inclusion, and training and development across FCM Asia’s four equity markets. Anna is also a passionate advocate in developing the role of women employees and leaders in the workplace and currently leads the Womenwise chapter in Asia.

Timothy is the Regional CFO for Asia having started with FCM in January of 2019. Prior to working for FCM he had his own business in the insurance industry. He is new to the industry having spent his entire career in the financial services industry (Insurance) with some of the worlds biggest Risk Management and Insurance companies (Aon, Mitsui Sumitomo, Promina Group and RSA). His career has been varied from holding positions as the CEO of his own company to having led global businesses in roles ranging from COO, CFO, Strategy, Portfolio Management and Innovation.

Terence joined from Travelport in 2012. He played a key role in FCM Asia business expansion by leading the technology transformation to achieve significant improvements in quality of service, cost reduction and IT operational excellence. Terence is responsible for driving business results through technology in workflow automation and streamlining technology product deployment in Asia.

Calvin is the General Manager for China and is currently responsible for driving the company’s business in the mainland through strategic and digital transformation, as well as increasing growth in managed travel through new wins and implementation of multinational and national businesses. His career to date spanned 14 years in various finance and strategy positions including audit, tax and treasury, financial reporting, planning and analysis, as well as M&A and organisational transformation.