FCM Travel today announced the release of ‘Sam for browser,’ designed to bring the same intelligence that powers Sam, FCM’s digital travel assistant, within FCM’s ecosystem to Chrome and Edge to improve the beginning and end of the business travel experience.
FCM Travel Asia, the flagship large market business travel division of Flight Centre Travel Group, today announced the appointment of Benjamin Beh as General Manager, FCM Travel Japan. As General Manager, he will lead FCM’s business in the market, with a focus on strengthening customer relationships and driving its growth in Japan.
FCM Travel has today launched FCM Proactive Analytics, a new capability that monitors a travel programme around the clock and sends in-depth analysis straight to the inbox, before small issues become budget problems. The launch marks the second of three ways FCM now lets customers work with their data, alongside interactive dashboards and a forthcoming conversational tool.
FCM Travel today announced its new AI-powered conversational booking feature which will allow travellers to simply describe what they need and receive options shaped by their policy, profile, past trips, loyalty status and preferred routes, dramatically cutting the time it takes to book.
FCM Consulting launches the Travel Impact Index to help organisations evaluate and communicate the true business value of their managed travel programmes.
FCM Travel has re-signed global design and consultancy organisation Arcadis to an industry-defining 10-year contract. The agreement represents a significant long-term commitment in the travel management sector and solidifies a partnership built on shared innovation and trust.
Discover data-backed strategies to upgrade your corporate hotel programme, boost policy compliance, and meet the evolving needs of your business travellers.
FCM Travel today announced that Sam – already known to customers as the company’s AI travel companion - has been fundamentally reimagined. What goes live across more than 90 countries in June is not just an upgrade.
Business travel is not in decline – it is evolving. New data from FCM Consulting's inaugural hotel-focused research report suggests the shift may be more commercially significant than many organisations have yet recognised.
