FCM Singapore has achieved certification under the updated Data Protection Trustmark (DPTM), making us among the first in our industry to be certified under the new standard.
FCM Travel today announced the creation of a new Chief Customer Officer role, appointing Jo Lloyd to the position, as it continues to strengthen how it delivers seamless, consistent service to global enterprise clients across regions.
FCM Travel today announced the creation of a new Head of Content role, appointing Nicola Ping to the position and to the FCM Management Team, effective immediately.
FCM Travel today announced the release of ‘Sam for browser,’ designed to bring the same intelligence that powers Sam, FCM’s digital travel assistant, within FCM’s ecosystem to Chrome and Edge to improve the beginning and end of the business travel experience.
FCM Travel Asia, the flagship large market business travel division of Flight Centre Travel Group, today announced the appointment of Benjamin Beh as General Manager, FCM Travel Japan. As General Manager, he will lead FCM’s business in the market, with a focus on strengthening customer relationships and driving its growth in Japan.
FCM Travel has today launched FCM Proactive Analytics, a new capability that monitors a travel programme around the clock and sends in-depth analysis straight to the inbox, before small issues become budget problems. The launch marks the second of three ways FCM now lets customers work with their data, alongside interactive dashboards and a forthcoming conversational tool.
FCM Travel today announced its new AI-powered conversational booking feature which will allow travellers to simply describe what they need and receive options shaped by their policy, profile, past trips, loyalty status and preferred routes, dramatically cutting the time it takes to book.
FCM Consulting launches the Travel Impact Index to help organisations evaluate and communicate the true business value of their managed travel programmes.
FCM Travel has re-signed global design and consultancy organisation Arcadis to an industry-defining 10-year contract. The agreement represents a significant long-term commitment in the travel management sector and solidifies a partnership built on shared innovation and trust.
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