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FCM Travel in India

Global travel management with Indian touches


A country of 1.5 billion people is never going to be a straightforward travel market. Put specific considerations on top of this, and there’s a lot to consider when building travel management programmes that include India.

With a global travel platform that offers flexibility and customization, coupled with local expertise, FCM has the tools to get you set up for success.

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Globally connected, India relevant

The FCM Platform has the same core travel experience in India as it does in the rest of the world, including profile management, approvals, reporting and safety and risk dashboards. That’s global consistency!

But we didn’t just stop there. To be locally connected, it was critical that India’s local complexities were built into the design of our platform, with considerations including:

  • An extensive supplier ecosystem.
  • Unique requirements for female traveller safety.
  • A fragmented distribution network.
  • Intricate visa requirements.
  • Multi-state taxation system.

So while we had ticked the boxes with access to global tools like Concur and Cytric, we knew something special was needed.

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Introducing FCM Booking

FCM Booking sits within FCM Platform as an online booking tool option, configured to your business needs. It contains international content for those trips further afield. And because we develop the technology internally, we can ensure that India’s requirements are considered and built in; a level of agility that’s needed as the market evolves.  

With a user experience tailored to Indian travellers but with the same global look and feel, we’ve expanded the content ecosystem by syncing it with Indian GDS, local suppliers including bus and rail, and supplier APIs including corporate negotiated rates. A specialized feature for the safety of female travellers has been built in, while also embedding approvals to ensure all COVID and visa requirements are met. There’s even FX exchange.

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All plugged in

As part of FCM Platform, FCM Booking is an online booking option that comes with all the benefits of the entire platform, including:

  • Just one travel profile, wherever you’re logging in.
  • Approvals before or after bookings, to encourage compliance.
  • 24/7 traveller support for all bookings, both online and offline, with FCM all through the year.
  • Consolidated reporting, regardless of domestic or global reporting.
  • Duty of care tools and choice of risk provider.
  • Access to external integrations to fit your programme’s needs.
HW-China Technology Brochure

Find out more about what the FCM Platform India can offer your business in regional content and global consistency.


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