Flight Centre Travel Group appoints Global Sustainability Officer 

JANUARY 26, 2022

The Flight Centre Travel Group (FLT), parent company of FCM Travel has appointed Michelle Degenhardt as its Global Sustainability Officer. The appointment is effective immediately and comes as the company, which is a signatory to the United Nations Global Compact, ramps up its corporate social responsibility efforts.

Michelle is based in FLT’s global head office in Brisbane, Australia. In the newly created role, she will work closely with teams from FLT and its corporate brands across all levels to help ensure the company’s business practices are economically, environmentally and socially sustainable.

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Michelle will collaborate with FLT and its subsidiaries’ various stakeholders including senior leadership team, employees, leisure and corporate customers, suppliers and partners to further develop and oversee the execution of strategies to deliver on the organisation’s environmental, social and governance (ESG) objectives.

Sustainability is an area that is extremely important to our company, our people and our leisure and corporate customers.

While we have always had a strong commitment to operating sustainability, as evidenced by the vast array of programmes and initiatives that are deeply embedded within our organisational culture, we are committed to enhancing our record in the future. Michelle’s appointment to this newly created role underlines this commitment and follows the release of our first sustainability report earlier this year.

- Graham Turner, FLT Managing Director

Michelle has worked for FLT for 17 years and was formerly the company’s culture and employee engagement leader, a role that included oversight of the Flight Centre Foundation in Australia. During her career with FLT, she has been involved in a number of sustainability-related issues and areas, including the development of the company’s Responsible Travel charter and the creation of a head office recycling and waste reduction programme.

Alongside Flight Centre Travel Group’s sustainability commitments and initiatives, the company’s corporate travel division has made sustainability a core pillar of its customer offerings. In the coming months, enterprise corporations serviced by FCM can expect enhancements to the FCM Platform and offerings which have been designed to inform and help clients make decisions around environmental travel options.

About FCM:

FCM is one of the largest global business travel management companies with a 24/7 worldwide reach in almost 100 countries – so when we say global network, we mean it. The flagship business division of the ASX-listed Flight Centre Travel Group (FCTG), FCM has the leverage to deliver access to the widest worldwide network of airfares, hotels and ground transport for unique and best-value travel solutions. Thousands of national and multi-national organisations around the world, including many household brands, Fortune and FTSE 100 companies, rely on FCM’s intuitive technology and expert teams to move their business travellers effortlessly and maximise their return on investment.

FCM’s agile and flexible travel technology platform anticipates and solves the needs of each business. Our flexible, globally connected teams are experts in negotiating the best deals for their clients, and offer in-depth local knowledge and duty of care support to provide the ultimate personalised business travel experience. FCM is a trusted travel partner for businesses that have regular international travel needs, take single trips at the last-minute, or have centralised their business travel across multiple markets.