IMDA Awards FCM Singapore with Data Protection Trustmark

Singapore’s Infocomm Media Development Authority (IMDA) awarded its Data Protection Trustmark (DPTM) certification to FCM Singapore. The DPTM is given to businesses whose data protection processes demonstrate compliance with Singapore’s Personal Data Protection Act (PDPA).

The audit was conducted by an IMDA-appointed external assessment and FCM Singapore had to demonstrate sound and accountable data protection practices. This included written documentation on policies and processes that are implemented and practised on the ground based on a set of robust and comprehensive criteria such as having a trained Data Protection Officer to handle stakeholders' personal data, the disclosure of data with consent obtained and purpose made known, appropriate measures for protection, retention, and disposal of data and more.

“We are proud that FCM Singapore is the first travel management company to be certified. We are one of the few global enterprises to meet Singapore’s regulations out of 194 companies that have been certified,” said Abdel Abatouy, FCM Asia’s Chief Technology & Information Officer.

“Attaining the DPTM certificate allows FCM Singapore to publicly demonstrate accountable data protection practices. Today, we have access to more data than ever, making it paramount to ensure that business travellers' data is used responsibly, and measures are taken to ensure its protection,” added Abatouy.

About FCM

FCM is one of the world’s largest travel management companies and a trusted partner for thousands of national and multi-national organisations, including many household brands, Fortune, and FTSE 100 companies. With a 24/7 reach in over 100 countries, FCM’s agile and flexible technology anticipates and solves client needs supported by expert teams who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience. While as the flagship corporate travel arm of the ASX-listed Flight Centre Travel Group, FCM is able to deliver the best market-wide rates, unique added-value benefits, and exclusive solutions for its clients to support their business travel requirements. A recognised leader in the travel tech space, the company has debuted several proprietary client solutions over the last 12 months including a new omni-channel platform featuring a ‘first of its kind’ customised end-to-end user experience and FCM Booking, an innovative option to traditional OBTs. Alongside its travel management services, the company also provides specialist services through FCM Consulting and FCM Meetings & Events to service the broader needs of its clients. Discover the alternative at

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Gursheel Dhillon
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+65 9728 3126