In the Press

The World’s Leading Travel Management Company Award rounds off a year that has been enormously challenging for the business travel sector due to the impact of Covid-19. However, FCM has still remained committed to winning and implementing new customers, as well as investing in new technology solutions and enhancing duty of care support for clients throughout the crisis.

FCM Travel Solutions announced today the launch of its new online travel policy benchmarking tool.

This achievement highlights the commitment and passion of the team in innovating and enhancing the best-in-class delivery of exceptional service and building the right solutions for our customers, especially in the wake of the evolving business travel industry due to the pandemic.

Designed to provide a more robust and customer-centric experience for travel managers, the AI Reporting Tool offers a unique way to visualise data simply by posing a question using natural language. The new tool is available to all FCM MNC (multi-national companies) customers around the globe.

Fifty percent of organisations have begun travelling again, but with stipulations, according to the third phase of the ‘State of the Market’ survey by global TMC, FCM Travel Solutions

FCM Travel Solutions, which has a presence in 97 countries, won new business globally with total projected annual spend (pre-COVID) of USD$1.3billion, cementing its position in the top three global travel management companies and increasing market share.

FCM Travel Solutions, FCTG’s leading business travel arm has fueled the company’s revenue generation during COVID-19 lockdowns. With a strong growth trajectory, FCTG was on track to deliver more than $10billion in annual TTV before restrictions were imposed.

FCM's parent company, Flight Centre Travel Group (FCTG), announced the acquisition of San Francisco-based WhereTo, an enterprise travel platform and technology company that simplifies and improves business travel planning for corporations. This acquisition follows on the heels of several other technology-based businesses that FCTG has acquired or invested since the beginning of the year, including TPConnects and Shep Travel.

FCM launches Traveller Hub and innovative AI conversation-based messaging tool that enables users to seek answers to any coronavirus-related travel questions in real time

The majority of organisations will take a phased approach to resuming domestic and international business travel over the next 12 months according to the first phase of a combined multinational ‘State of the Market’ survey.

In his new role, Calvin will drive the company’s business in China through a multitude of business aspects to accelerate its strategic and digital transformation, while increasing growth in managed travel through new wins and implementation of multinational and national businesses.

FCM Travel Solutions’ parent company Flight Centre Travel Group (FCTG) has announced a comprehensive package of initiatives to strengthen its balance sheet and liquidity position.