20 February 2020
FCM Travel Solutions, one of the world’s largest travel management companies, has announced the appointment of Joanne Taylor as Director of Account Management Asia. Based at FCM’s regional office in Singapore, Joanne is part of the Commercial Strategy team and will oversee the full spectrum of account management function across Asia.
Joanne brings with her over 20 years of global procurement, business development and account management experience in the travel and resource sectors. She was most recently Head of Travel and Expense Management at one of the world’s leading mining companies, BHP and a member of their global enterprise leadership team, where she spearheaded strategic transformational initiatives in travel services, expense management and payment solutions, and was also responsible for optimising travel partnerships and enhancing traveller personalisation. Before that, she spent time in Rio Tinto and most of her career leading corporate and leisure sales in various airlines including Qantas, Air New Zealand and Japan Airlines.
“Joanne’s knowledge of the travel and expense management functions, practices and trends, combined with a deep understanding of clients’ needs for a strategic and consultative TMC partner, will be of great benefit to not only the account management team, but the business development and implementation teams as well,” said Bertrand Saillet, FCM’s Managing Director for Asia. “Her appointment coincides with our developing business strategy and could not have come at a more opportune time as we seek to go beyond traditional travel management roles to meet the increasingly diverse needs of clients. We cannot wait to leverage on Joanne’s expertise, insightful know-how and industry experience to continue accelerating our business momentum and pave the way towards greater successes in Asia.”
Joanne commented, “FCM has established itself as a leading travel management company with a storied background and I am thrilled to take on this pivotal role. I look forward to working with the progressive team, in steering and guiding them to develop and deliver travel management strategies that will further enhance the company’s reputation as a TMC of choice.”
About FCM Travel Solutions:
FCM Travel Solutions is one of the largest travel management companies in the world, and the flagship global business travel division of Flight Centre Travel Group. FCM’s network spans 97+ countries, employing over 6000 staff. At the heart of FCM’s business model are our highly experienced people who operate in small teams and are empowered to deliver exceptional customer service to their clients. We never use call centres. The combination of our people’s expertise, supplier relations, unrivalled negotiating strength and innovative technology solutions, has positioned FCM as a leading business travel partner for large national, multi-national and global corporations. For the last eight consecutive years FCM has been named the World's Leading Travel Management Company at the World Travel Awards.
FCM Travel Solutions, Asia
+65 9113 1058