As part of the focus in engaging FCTG’s women, 2019 will see the introduction of new processes such as elimination of unconscious bias in recruitment, flexible working arrangements for working mothers, and the launch of the Womenwise chapter in Asia. “Women and men both need to be the catalysts to drive this transformation towards an inclusive and diverse workforce of the future.” says Bertrand Saillet, Managing Director at FCM Travel Solutions, Asia.
“We are privileged to be the only travel management company to receive this award in China. FCM has always been a people-focused company with a strong credo in ensuring diversity and an all-inclusive work environment... We will continue our efforts to build the best workplace and deliver employee experiences that are worthy as a Workplace of the Future" - Bertrand Saillet, Managing Director of FCM Asia
Flight Centre Travel Group has strengthened the European footprint of its flagship global business travel division, FCM Travel Solutions, with the announcement that it has taken 100% ownership of 3Mundi, FCM’s partner in France and Switzerland.
FCM’s travel consultants have begun testing the new graphical NDC-enabled user interface, which incorporates FCM’s feedback and creates an intuitive user experience that caters to the diverse booking needs across different markets. FCM expects the first live booking of NDC airline content via the enhanced Amadeus solution to be made within the next three months.
FCM Wins Gold Award for Innovative Use of Technology in Customer Service through the Asia-Pacific Stevie Awards
The Asia-Pacific Stevie Awards are the only business awards programme to recognise innovation in the workplace in all 29 nations of the Asia-Pacific region. Underpinned by strict criteria judging, the awards are recognised as a benchmark for innovation in business achievement and work life.
FCM Travel Solutions’ friendly and intuitive chatbot travel app, Sam, has been awarded for the ‘best user experience’ at the 2019 Mumbrella Travel Marketing Awards in Sydney.
New Appointments for Strategic Head of Marketing and Digital Marketing Director
With this deal, FLT improves its technology capabilities, specifically in the small-and-mid size corporate market. FLT plans to leverage Upside’s technology platform to continue the digital enablement of its Corporate Traveler business, pairing the proficiency of its people with cutting edge artificial intelligence and machine learning models.
The company’s businesses in Singapore, China, Malaysia and India together recorded 39% growth in total transaction value (TTV) for the six months to December 31, 2018 to $AU885million. Underlying profit before tax (PBT) for the region almost quadrupled to $AU4million, as all businesses made solid contributions to the company’s results.
FCM parent company, Flight Centre Travel Group (FCTG), announces two new investments in its “Labs” initiative that will help bolster its capabilities to incubate and bring to market emerging travel technologies to its corporate brands.
Scott Alboni has been appointed as Global Marketing Manager for FCM Travel Solutions. He joins from Corporate Travel Management where he was Marketing Director EMEA for the last three years.
FCM Travel Solutions has been named "Asia's Leading Travel Management Company" in 2018 for the eight time by the World Travel Awards.