Insights

A lot has happened in a short span of time in 2020 since the COVID-19 global pandemic began. As people were forced to stay in and companies forced to halt operations worldwide, their attitude towards consuming travel also changed. Here is a look at how the buying behavior of organizations is likely to change.

Travel program leakage is the bane of any travel program manager the world over. Now that COVID-19 has all together paused business travel, we find ourselves in a unique position where we are able to hit the reset button on booking behavior.

Data analytics can help companies see into the future by providing meaningful indicators that can be used to plan for a return to travel. FCM's latest Recovery Analytics Dashboard is assisting customers to do just that.

In the rapidly changing landscape of travel amid COVID-19, we understand you need up to date information pertaining to your travel journey. In order to assist, we have created this hub that includes a number of resources including handy checklists, FAQs and links to travel providers detailing their health and safety measures.

Whether you are a seasoned business traveler or heading out on your first trip there are a number of new factors to consider when preparing for your trip. This guide and handy checklist can help.

Rental car companies are changing their policies to decrease human interaction and touch points. Additionally, they have implemented a disinfection process in between rentals. Explore the steps being taken by car rental and rideshare suppliers.

You may be wondering what TSA, CATSA and airport vendors are doing to encourage health and safety for transiting passengers. Here is a handy FAQ that may help guide what you can anticipate when at the airport.

Airlines are taking great strides to adapt to the current environment and implement more stringent cleaning measures. Most North American airlines have CDC-approved cleaning policies in place, including disinfecting and cleaning surfaces in between each flight. Review the latest information here.

Across the world hotels are undertaking projects to ensure a high level of sanitation at their properties. The American Hotel & Lodging Association (AHLA ) recently introduced a series of best practices for the industry. Read about the steps properties are taking to adhere to these.

When returning home from a trip, whether it is local or international, following the quarantine guidelines is of utmost importance. These rules vary by country when returning from international travel and by state, province and city when travelling domestically.

FCM is so proud to be working alongside a number of organizations who are supporting COVID-19 relief efforts through donations, extending resources, and fighting to develop treatments. We have highlighted just some of those initiatives to say thank you and provide support for their causes.