Insights

To successfully implement organizational change, it’s important for you to set specific, measurable goals and action steps for your change plan. These objectives will help your team focus on what needs to be done and provide a clear picture of success. And if you want to find success, you’re going to have to be “SMART” about your goals.

No one can deny the satisfaction we get just from checking something off a list. Checkbox-style management may be practical in most cases, but is it always efficient? Learn about the difference between a standard solutions approach vs. custom solution design and implementation.

Make your investment in business travel work harder and go further for your company and your bottom line. Here’s how.

When your organization is on the cusp of a major change, it’s easy to get caught up in a whirlwind. It can also be easy to underestimate the risks. But if you’re moving so quickly you fail to account for the people side of change, even the best-laid plans and the sleekest software could leave your company behind the eight ball.

FCM is on a mission to tackle corporate travel’s taboos. To get the industry talking about the areas of travel management that are a little prickly and usually avoided. And it just so happens that FESTIVE ROAD are too – that’s why we asked them to help us.

Out-of-policy bookings cost money, time, and at worst, put travelers at risk. Instead of sending an email en masse and crossing your fingers, you can send company policy updates right where it matters most: at point-of-booking. Looking to get started? Here’s 5 top tips from our experts for writing effective and engaging push notifications.

Sustainable travel has become a top priority in recent years, as companies commit to reaching net-zero targets, airlines look to offset carbon emissions with more sustainable aviation fuel, and travelers seek more environmentally friendly transportation options.

Michelle's journey with FCM has been quite the underdog story. She started as a Travel Consultant while working at a small travel agency in South Africa that specialized in corporate and leisure travel. Fast forward 10 years and she was offered an opportunity to work in the US and rebuild the FCM brand in North America. Read about how she landed here!

Travel comeback? Now that's something to be thankful for. Whether or not you plan on putting yourself in a turkey coma this year, here are the top 5 things we at FCM are thankful for all year round. 

Ten months before Giovanni heard of FCM, he was working the customer service desk at the same local grocery store he'd been at since he was 14 years old. He'd always loved helping people and finding solutions to someone else’s problems. He also loves to travel. Needless to say, applying as a Jr. Travel Consultant was a no-brainer. Read about how Giovanni continues to explore his passions and how he's worked them into FCM.

As we start the new year, we find ourselves in a mix between reflection and projection. What did we learn from the past year? How will these lessons make us better in the new one? Where are the opportunities for change and growth? We seek out some of those answers from FCM leaders.

A travel company that's mindful of both global and local trends has its advantages.