Finding the best travel management company (TMC) for your business might seem complicated and time-consuming - and we know that the process of searching for a new TMC and preparing a robust Request for Proposal (RFP) isn't easy.
But that's why we're here to help, and tell you why FCM is the right TMC for you. When you place your trust in us as a home for this critical area of spend, you will find us to be a reliable partner, always focused on ensuring the safety and well-being of your people when travelling, while maximizing your efficiencies, cost-savings and ROI.
So here are five reasons why FCM makes the perfect TMC to do travel business with...
1. FCM is globally-local
Many companies have faith in us as their single TMC because we operate on a global scale but with local consistency. Our client portfolio features some of the world's leading corporate brands at multinational, regional and national levels across every industry sector. Not all TMCs have in-country teams like FCM, we boast a presence in more than 90 countries with 8,000+ experienced travel professionals on hand to meet your needs 24/7.
Our teams speak more than 25 languages and this on-the-ground expertise is fully-backed by the global reach and consistency of service levels, technology, reporting and compliance. Our global reach means we can deliver savings because we can negotiate unique offers and specially-negotiated FCM fares. We are recognized globally as the World's Leading Travel Management Company at the World Travel Awards. We have also won dozens of other accolades including many that recognize the people at the heart of our business.
2. Personalised to what you need
At FCM, nothing we do is off-the-shelf. We offer the greatest value and the most reliable business travel services by continually moulding our approach to your specific and developing travel requirements. We work hard to understand your industry as well as we know our own; we have customers in specialist sectors that require truly tailored services as well as more main stream businesses with huge volumes. From Marine and Offshore to legal, pharmaceutical and banking there isn’t a limit on our capabilities.
We can also deal with your visa and immigration needs as well as consolidate your meetings and events spend for greater ROI on your travel budget. Our technology and great customer service recognizes, and then anticipates, traveler behavior giving the power to our account management team and you as a business the power to make more informed and better financial decisions in approaching your travel program. As the cost of attracting and retaining talent rises for the world's employers its important you work with a TMC that has your travelers at the forefront of their minds as well as effectively managing your needs.
3. Focus on data that drives your business
Data strategy is a key priority for travel managers and TMCs alike, with buyers looking to their TMCs to capture the full spectrum of travel booking data, regardless of where or how the travel has been booked or arranged. Many travel managers struggle to get comprehensive, accurate data and this is often something we tackle to help make a big decisions around policy, sourcing and spend more streamlined.
As a global TMC, FCM is able to gather, integrate, analyse and interpret local data on a global scale, ensuring our clients’ programs not only benefit from accurate data but from insight into how we can help you improved this and make cost-savings. We do this by connecting people through a single gateway to your travel management products and services, giving you a seamless experience no matter where you are in the world. This takes in everything from booking resources to reporting streams, analytical functions to risk management processes, fast approval systems to unique traveler profiles and market-leading mobile apps to detailed expenses management. At FCM we can use the data collected to drill down into all of your costs and measure supplier performance while satisfying CSR and Duty of Care requirements.
4. Experience travel technology of the future
It is crucial to have market-leading technology solutions in place to future-proof your travel plans. At FCM we deliver on that through our FCM Labs. It is a ground-breaking and innovative part of our business that focuses on solving your problems through technological solutions. Our in-house teams consist of tech developers, UX and UI specialists and travel experts who are given the time and space to identify the gaps where technology can make a tangible difference to you and your business. This is achieved by in-depth research, industry-leading creativity and a structured approach to testing and roll-out.
This sets us apart from most TMCs as technology is at the core of our value proposition. We continually invest and innovate to create the tools, software and apps that will bring benefits to your business travel program in the years to come. From easier and faster booking to quick access to details about flights or destinations, our technology is constantly evolving and evaluated. Our award-winning mobile travel assistant, Sam:], is an exclusive product innovation that puts an artificially-intelligent personal travel assistant in your pocket.
5. Putting people first
At the heart of FCM’s DNA is bringing the human element to your business travel program. The comfort and well-being of your travelers is paramount to us - and to achieve this, we only use dedicated teams of experienced consultants who are always at the end of the phone with the knowledge to deal with your needs.
Our people are our greatest asset and provide a business travel experience that you can truly rely on. Our Travel Consultants are complemented by the expertise of our Strategic Account Managers and our service team model means you build up a personal relationship with people you trust. Your Strategic Account Manager will also continually be benchmarking all aspects of your program to deliver on our promise that you will reap the greatest value and rewards of your new trusted partnership with us.
We know that searching for the best travel management company can be a very challenging and time-consuming process. The right outcome is crucial for tackling your second-largest controllable expense and ensuring the welfare, well-being, safety, security and comfort of your employees when travelling for business. Think of it like picking a diamond: they may come in many shapes and sizes, but under the surface they aren't always the same quality. That's just like TMCs.
To find out why FMC Travel Solutions is a "diamond in the rough", please get in touch.