What airlines are doing to promote traveler health and safety

What are airlines doing to promote traveler health and safety

Airlines are taking great strides to adapt to the current environment and implement more stringent cleaning measures. Most north American airlines have CDC-approved cleaning policies in place, including disinfecting and cleaning surfaces in between each flight. In addition, many airlines use HEPA filters for air filtration on flights, which remove 99.97% of bacteria in the air on planes. This means that airborne particles that spread viruses aren’t spreading around planes through the recycled air. Many airlines are also providing virus response kits and additional cleaning materials to crews flying through areas with higher risks and travel warnings.

Airlines have also introduced safety protocols that include creating distance by not seating customers in the middle seat and limiting refreshment services – with some airlines offering limiting service to bottled water for passengers. 

For more information on the measures being taken by different airlines, please click on the images below.

Listen to our recent airline podcasts


Delta podcast


Podcast: Delta Air Lines prepares for the ‘new normal’ of air travel 



American Airlines podcast


Podcast: American Airlines talks safety, flexibility and adaptability



United Airlines podcast


Podcast: United Airlines reveals safety protocols and the road ahead


Air Loyalty Overview

Airline loyalty program update

You will no doubt be wondering what this period means for your loyalty points. Here's an update compiled by our consulting division 4th Dimension.



Airline rules and policy changes

Airlines around the world are amending their ticket rules to provide customers with more flexibility. Here is a summary compiled by the team at 4th Dimension Consulting.


More resources

Coronavirus Update

Coronavirus Updates

FCM is monitoring the current novel coronavirus (COVID-19) outbreak and the impact on business travel and will continue to keep clients informed during this active situation. Read more for the latest information and resources available.

Need help restarting your travel program? Get in touch.


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