Insights

When Christina was ready to make the jump from hospital administration to events management, she knew she didn’t want to be at a stagnant company. She wanted an engaging, positive, open minded and caring company who valued creativity and personality. And at FCM, there’s a lot of that happening. Read her story.

The majority of the travel industry's workforce is made up of women. Because of that statistic, fostering a community of equity and inclusivity in the travel industry is of utmost importance. Sounds like a no-brainer but how is your business empowering your women travelers to change the status quo? Where can you start when it comes to DEI policies with your program? ​

You wouldn’t buy a car without a test drive. So why launch new travel tech without letting your employees test it out? When a change in existing processes or knowledge is going to affect your employees, it’s important to adequately engage users in testing those new tools. An easy way to do that is through User Acceptance Testing. Learn more.

What makes us special as humans is our ability to communicate, so why is it often a struggle in the change process? The truth is you can boil down communication issues to one thing: lack of personalization. Let’s get your change comms back on track with these tips from our change experts at FCM Consulting.

From searching for your next trip options all the way to arriving at the hotel…the evolution of travel technology is exciting, vast, and always growing. We asked our technology teams around the world what they think will be a big trend in 2023.

When we think of travel risks we typically think about large catastrophic events, traveling to dangerous locations or the risk of illness. Yet the last two years has seen the travel landscape change and travel and HR policies need to adapt to limit the exposure of other risks.

Good news! You don’t need to stock up on heart balloons or gallons of eco-friendly pink confetti for Valentine's Day. Instead, you can follow FCM M&E’s top 3 feel-good tips to take your events from heartbreaking to heartwarming, any time, any day of the year! 

While the month of February is officially recognized as Black History Month in the US and Canada and is an opportunity for people to learn about Black Americans and Canadians, it’s also a reminder to recognize these contributions year-round.

These days, it seems like every company is undergoing some sort of organizational change. Should your travel program be following suit? No matter what kind of change your organization needs, here are the top 5 signs your enterprise is ready for change.

To successfully implement organisational change, it’s important for you to set specific, measurable goals and action steps for your change plan. These objectives will help your team focus on what needs to be done and provide a clear picture of success. And if you want to find success, you’re going to have to be “SMART” about your goals.

No one can deny the satisfaction we get just from checking something off a list. Checkbox-style management may be practical in most cases, but is it always efficient? Learn about the difference between a standard solutions approach vs. custom solution design and implementation.

Sustainable travel is a hot topic right now. Some would argue hotter than it has ever been, and it’s certainly no coincidence that our global temperatures are following the same trend.