

What airlines are doing to promote traveler health and safety
Airlines are taking great strides to adapt to the current environment and implement more stringent cleaning measures. Most North American airlines have CDC-approved cleaning policies in place, including disinfecting and cleaning surfaces in between each flight. Review the latest information here.

How hotels are developing a cleaner environment for travelers
Across the world hotels are undertaking projects to ensure a high level of sanitation at their properties. The American Hotel & Lodging Association (AHLA ) recently introduced a series of best practices for the industry. Read about the steps properties are taking to adhere to these.

Guidelines to follow when returning home
When returning home from a trip, whether it is local or international, following the quarantine guidelines is of utmost importance. These rules vary by country when returning from international travel and by state, province and city when travelling domestically.

Recognizing our clients supporting COVID-19 relief efforts
FCM is so proud to be working alongside a number of organizations who are supporting COVID-19 relief efforts through donations, extending resources, and fighting to develop treatments. We have highlighted just some of those initiatives to say thank you and provide support for their causes.

A clean new world for travelers post COVID-19?
There is no crystal ball to tell us when exactly travel will return, or what we can definitively expect to change, but we know that heightened hygiene measures stemming from COVID-19 will be a critical part of travel moving forward.

Weathering the storm through company culture
During these challenging times a company’s culture is truly put to the test. Those with a genuinely strong employee culture who ‘walk the talk’ will now see their commitment return dividends.

Four Reasons Not to Postpone Your 2020 Hotel RFP
There has been a call recently from certain travel industry bodies to eliminate Hotel RFPs for a year or more. This approach would see 2021 rates mirror those set for 2020, and no new negotiations until the 2022 season. FCM, together with 4th Dimension Consulting provide some perspectives on the topic.

Travel risk management beyond COVID-19
It’s no secret that the COVID-19 pandemic will transform travel dramatically and redefine travel risk management to a whole new level. This article reveals insights into how successful organizations have steered travel risk management during COVID-19.

Hotel Loyalty Overview: COVID-19 Update
Many hotel chains are making changes to their loyalty programs to help their customers maintain their status levels and point totals despite the near-total travel freeze we’re experiencing. Here is a snapshot.

What COVID-19 Taught us About Travel Risk Management
The COVID-19 outbreak has put even the most robust travel risk management plans to test. Global Product Leader for FCM Secure, Matthew DeMaris, shares his thoughts around the key learnings identified by both our business and the customers we serve.

Understanding Pandemics
On March 11, 2020, the World Health Organization (WHO) officially declared COVID-19 (coronavirus) a global pandemic. This is the most recent pandemic to be declared since the H1N1 flu or swine flu in 2009.

How to master remote working
In the age of COVID-19, the likelihood of your business having to temporarily close offices or worksites is increasing. While this may prove more challenging for some than others there are a number of steps you can take to support your employees through the weeks ahead.