Insights

In partnership with BTN Group, this In the Know webinar sees John Morhous, Chief Experience Officer at Flight Centre Travel Group, and Jo Lloyd, Head of Global Account Management and Consulting at FCM Travel, getting straight to the facts on how to create, manage, and maintain agile corporate travel tech.

While travel may have paused during the pandemic, progress certainly didn't. Hear from FCM's leaders on how the business utilized the time to accelerate important projects and what's ahead for the future.

Finding the right travel management company (TMC) for your business can be tough during the simplest of times. Finding a new TMC in the wake of global industry upheaval is another thing. Read up on these five steps to acing your TMC selection.

Read into some of the key points from the FCM traveler sentiment report as it uncovers what matters most to business travelers in 2022.

After only what can be described as an eventful 2020, travel managers held a collective, hopeful breath: what would 2021 hold for the future of business travel? At GBTA 2021 in sunny Orlando, Florida they gathered for the first time in what felt like forever. So, what happens when the best minds in business travel are together again after an extended time apart? According to three FCM Travel experts who were in attendance, it was anything but business as usual.

FCM has a solid global footprint. This means a home ground advantage in over 95 countries worldwide. We give local knowledge; on-the-ground support from dedicated travel managers; and after-hours assistance wherever you find yourself in the world.

Travel can have its challenges - but it needn't be risky business. Promoting traveler confidence and a successful return to business travel requires a solid approach to risk management. How does your program measure up?

How we communicate with each other has come a long way since email and SMS. And we’re not just talking about Zoom and Teams, but the way that we support and lift each other especially in times of a crisis.

As companies return to travel, it's important that budget holders and business leaders have clear visibility of what travel is being booked and ascertaining if it falls within their criteria for travel. A clear approvals process helps to ensure that the right people within a company have visibility and signoff.

If you’re one of the many organizations that has downsized or restructured your travel department due to COVID-19 and now find yourself strapped for resources – a travel department review could well be in order.

Sustainability is no longer just a buzzword or trending topic. It’s been engrained into how we run and conduct business. Travel is no exception, with more than 50% of travel managers indicating their commitment to sustainability targets in a recent survey.

If your company is considering revamping their approach to risk management, you’re not alone. According to a recent industry survey, there are quite a few companies that could do with a spoonful of TMC expertise and a shot of tech intelligence.