FCM Meetings & Events Announces New Operational Structure for its Americas Business


New York, NY (April 18, 2024) – FCM Meetings & Events (FCM M&E), the long-standing industry specialists and one of the flagship divisions of Flight Centre Travel Group, has today announced a strategic reorganization of its Americas operations team. The updated leadership structure will streamline operations and increase efficiency for the business across the U.S. and Canada.

The new moves will include the appointment of Gabriella Antoniotti, who will step into the newly created role of Head of Operations. Based in New York City, she will be responsible for leading the complete operations of the meetings and events business, overseeing the company’s Event Travel, Sourcing & Managed Meetings, and Event Management departments.

Now in her tenth year with FCM M&E, Antoniotti most recently served as the Director of Business Improvements. Previously, she held various event operations positions within the company, while based out of Australia.

“Gabriella has proven to be a highly effective, successful operations leader and I am thrilled for the opportunity to appoint her into this new role,” said Billy McDonough, FCM President, Americas. “Gabriella’s leadership, operational expertise, and deep understanding of the meetings and events space will be integral to our continued success and future growth plans in the U.S. and Canada.”

As part of the new structure, Steph Garcia will also be promoted to Team Leader, responsible for day-to-day operations of the Event Travel division. The accomplished industry veteran, who first joined FCM M&E as an Event Consultant last year, has had an extensive career in travel that includes working for over 12 years with Liberty Travel, the U.S. leisure brand of Flight Centre Travel Group.

The leadership team will also consist of Jessica Cortese, who will continue in her role as Team Leader, Sourcing & Managed Meetings. Madison McCann and Emma Eves in the U.S., along with Sophie Marsh in Canada, will also continue to serve as Team Leaders across the Event Management division.

The new operational structure will be effective immediately, with Garcia, Cortese, McCann, Eves, and Marsh all reporting into Antoniotti.

About FCM

FCM is one of the world’s largest travel management companies and a trusted partner for thousands of national and multi-national organizations, including many household brands, Fortune, and FTSE 100 companies. With a 24/7 reach in over 100 countries, FCM’s agile and flexible technology anticipates and solves client needs supported by expert teams who provide in-depth local knowledge and duty of care as part of the ultimate personalized business travel experience. As the flagship corporate travel arm of Flight Centre Travel Group, FCM is able to deliver some of the most competitive rates, unique added-value benefits, and exclusive solutions for its clients to support their business travel requirements.

A recognized leader in the travel tech space, the company has debuted several proprietary client solutions over the last 12 months including a new omnichannel platform featuring a "first of its kind" customized end-to-end user experience and FCM Booking, an innovative option to traditional OBTs. Alongside its travel management services, the company also provides specialist services through FCM Consulting and FCM Meetings & Events to service the broader needs of its clients. Discover the alternative at


Media Contact

Scott Weiss – U.S. Director of PR and Communications