2024 Diversity, Equity, & Inclusion Report

Flight Centre Travel Group, Americas

Our vision for DEI at Flight Centre Travel Group Americas is to work together to dismantle barriers to equity for our people, our clients, and our communities.  


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Over the past year, we have been incredibly busy making progress on this vision together, and we are pleased to report on the advancements we’ve made as well as our learnings along the way. The task of equity, accessibility, and true inclusion is immense, it is true. But we are encouraged by the work that others have done before us, and we are committed to taking responsibility for our part as a major player in the world of travel. We hope that regular, transparent updates such as this serve as a strong signal to our people, our clients, and our industry that we are committed to DEI for the long haul.   


Since our last DEI report was published:   

  • We increased women in Canadian senior leadership roles from 50% to 63% according to our employee survey data .
  • We maintained equal sentiment scores across race and ethnicity in our USA employee survey.
  • 13% of USA respondents and 11% of Canada’s respondents identify as LGBTQ+, with equal representation across job seniority and no difference in sentiment between LGBTQ+ and cisgender, heterosexual respondents.  
  • We booked 4,013 diverse suppliers (a 15% increase from the 2022 financial year) for our corporate clients and are actively working to expand supplier diversity for our leisure travelers.  
  • We learned that more than 1 in 10 employee survey respondents have a disability.   
  • Our new employee resource groups have begun to make a positive impact.  

At Flight Centre Travel Group Americas, diversity, equity, and inclusion are an essential part of our vision to open up the world for those who wish to see. Thank you for taking an interest in our journey.  

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