Taking the Headache Out of Change Management
Tuesday, August 6th
Presenters: John Morhous and Joseph Ondrus
Time: 10:30 AM - 11:00 AM
Nothing stays the same, especially in travel management where data science, new technologies & an evolving traveler demographic is forcing travel managers to revamp their policies.
Implementing change can also be painful, so how can the impact be minimized? This session will look at how external & internal factors can prompt change & how those changes impacted their travel programs; the roadmaps they followed, the rationale & the results. We will focus on the importance of engagement, communication & what best practice looks like in both arenas.