Data insights that give you visibility & control

Data insights that give you visibility & control





When it comes to travel metrics, many believe that more is better—more data sources, more details, more reports. But at FCM, we know that too much data can cloud decision-making. 

That’s why we focus on the 3 Cs: capturing, consolidating, and communicating the metrics that truly matter. Tailored to your business, powered by Microsoft Power BI, and backed by our team of experts, we turn travel data into actionable insights.

Capture

Intentional data, smarter choices

When data is intentional, travel decisions become smarter. With over 100 core reports powered by Microsoft Power BI, FCM brings clarity to your travel programme. Our reporting suite integrates travel data booked with us and expensed elsewhere, addressing issues like discrepancies and leakage. Here’s how we deliver unmatched insights:

  • FCM Expense Connector: Built in collaboration with a pharmaceutical client, this proprietary tool reconciles travel and expense data, providing a unified, transparent view.
  • Expert Guidance: Our account managers help decipher data, uncovering actionable insights that lead to real impact.
  • Accountability Partner: With a 4.6/5 customer satisfaction score, we’re a trusted ally in managing and optimising your travel programme.

AI: The Future of Travel Management

AI is here to revolutionise corporate travel, and FCM is leading the charge. Whether it’s simplifying bookings, answering complex queries, or optimising processes, the potential of AI in travel management is endless. 

In 2024, our parent company, FCTG, launched an AI Centre of Excellence to push boundaries and bring smarter solutions to our customers. You can count on us to deliver cutting-edge tech that evolves with your needs.

Go beyond savings: Modern KPIs Cost savings matter, but so do sustainability and traveller well-being. FCM helps you balance these priorities.

Go beyond savings: Modern KPIs

Cost savings matter, but so do sustainability and traveller well-being. FCM helps you balance these priorities with:

  • Sustainability Solutions – Sustainability is a commitment. At FCM, we help clients achieve their sustainability goals with over 100 carbon mitigation projects, exclusive CAPA partnerships for air programme benchmarking, and South Pole collaborations for carbon offsetting. From detailed CO2 impact reports to real-time carbon alerts, we keep you and your travellers informed and empowered to make eco-conscious choices. 
     
  • Traveller well-being – Your employees’ satisfaction matters, too. Our reports go beyond the basics, tracking key data points like red-eye flights, frequent travel schedules, and weekend trips. By addressing these trends, we help you create a travel programme that protects your team from burnout and keeps morale high.

Consolidate

Savings that speak for themselves

Consolidating data isn’t just about organisation—it’s about results. FCM’s approach has delivered tangible benefits:

  • US$7M in airline savings for an American multinational manufacturer, with 80% customer satisfaction post-onboarding.
  • 57% reduction in transaction fees for a financial services client.

With consolidated insights, travel managers can showcase their programme’s efficiency to stakeholders and uncover opportunities for further savings.

See only the data you need

Accurate data is the backbone of effective travel management. FCM’s data quality layer creates a single source of truth for your programme, audited across our network with consistent standards. With a 99.06% data accuracy score, you can trust our insights to guide your decisions.

FCM’s predictive analytics

Communicate

Crystal ball accuracy that’s easy to read

What if you could predict the impact of policy changes before they happen? With FCM’s predictive analytics, you can do just that. Whether you’re estimating cost savings or testing traveller satisfaction, our tools let you explore ‘what-if’ scenarios with confidence.

We turn complex data into clear, actionable insights with three times more detailed visualisations than our competitors. Supported by Power BI customisation, you’ll have access to intuitive graphs and tables that make trends easy to spot and decisions easier to make. With FCM, it’s not just about finding data—it’s about understanding it, acting on it, and achieving your goals.

At FCM, we help travel managers turn travel from just a necessary business function into a valuable strategic asset. By combining advanced technology with expert guidance, we make it easier for you to save money, uncover hidden opportunities, and make better decisions. Want to learn more? Reach out to our team today.

Empower your travel programme with FCM

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