Enterprise travel management
built for 1,500+ travelers
Get the global partner you need to increase traveler satisfaction, globalize your technology and operations, and unlock new savings opportunities. With a presence in 95+ countries, it's all made possible by people-first service and proprietary technology designed to put your goals first.
What sets FCM apart
Start calls with hellos, not headaches
You don’t need a call center, you need a focused team. FCM’s high-touch service model combines dedicated travel consultants with proactive account management to meet the demands of your global team and travel program.
- 97.4% of disruptions resolved within SLAs
- 13.68 seconds median time to answer a call
- 98.3% client retention rate
- 4.6/5 account management approval
Simplify travel with seamless tech
FCM Platform gives managers, bookers, and travelers exactly what they need in one place, from booking tools and approvals to seamless disruption management. Keep journeys moving with Sam, our Platform Intelligence, that anticipates travel disruption and delivers live updates.
- One access point for global and regional content
- Proprietary means FCM controls the roadmap
- Traveler-first design that reduces booking friction
- AI assistant Sam provides live alerts, disruptions, and trip assistance
Enable extraordinary travel with AI
While others figure out AI, our proprietary Sam is already working. FCM’s AI assistant handles everything from policy enforcement to real-time traveler support, delivering immediate efficiency gains across your entire program. It's called automating the ordinary to enable the extraordinary.
- 46,000 hours saved
- 17% productivity increase
- Faster approvals and fewer exceptions
- Designed for multi-personas - managers, arrangers, and travelers
Achieve your goals with data clarity
When you manage thousands of trips yearly and across multiple regions, FCM delivers the actionable insights you need with custom reports, end-to-end visibility across markets, and real-time notifications.
- 3x more visualizations than other reporting tools
- 100+ core reports available
- Clean, consolidated global data
Trusted by complex, global organizations
From automotive leaders to global manufacturers, enterprises choose FCM to unify their travel programs and support their travelers at scale.
