Booking Terms and Conditions

These booking terms and conditions apply to bookings you make with our consultants (in-store, by phone or by email) as well as online bookings you make on our websites (the booking terms). The booking terms should be read and understood prior to booking your travel, and will be binding on you as soon as they have been accepted by you and/or we have issued a confirmation invoice to you for the travel which you booked. Please retain a copy of the booking terms once your booking is placed.

References to “FCTG South Africa”, “us”, “we” or “our” in these booking terms will mean Flight Centre Travel Group (Pty) Ltd registration number 1994/000253/07, FCM Travel Solutions (Pty) Ltd registration number 2013/076789/07, FCTG Corporate (Pty) Ltd registration number 2016/523314/07, or any one or more of them, as the context may indicate, which also includes brands within these entities namely, Flight Centre Independents, Corporate Traveller, Flight Centre Holidays, Homegrown Holidays and Travel Expo (all being providers of travel management services and travel related products).