FCM National Management Team

Our FCM National Management Team is comprised of dedicated leaders who are passionate about business travel management, travel technology, and delivering a high level of customer service across the globe.

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FCM Team Member | Bonnie Smith

Bonnie Smith

FCTG Corporate General Manager
FCM Team Member | Bonnie Smith

Bonnie Smith

FCTG Corporate General Manager
Bonnie is a dynamic leader who has excelled over her 16-year career. Starting as a travel consultant in 2004, she quickly rose to leadership roles in retail, corporate travel, training and technology. After relocating to New Zealand and honing her skills, Bonnie returned to South Africa in 2011 to lead Retail and Corporate Travel. Her business talents led to a 2015 promotion to National SWOT as GM Technology and Projects. Well-respected and tech-savvy, Bonnie builds strong connections through vision and drive. As FCM continues its tech focus, Bonnie's expertise complements our innovative DNA. She displays deep industry knowledge and creates solutions to propel our brand into the future.
FCM Travel | Team Member | Lance

Lance Nkwe

Corporate Marketing Manager
FCM Travel | Team Member | Lance

Lance Nkwe

Corporate Marketing Manager
With over seven years of experience across B2C and B2B travel marketing, Lance brings a deep familiarity with the customer journey. He leads Flight Centre Travel Group's corporate marketing in South Africa, collaborating closely with global leadership teams to translate focused strategy into impactful marketing initiatives. Lance holds a Bachelor of Science degree with majors in both marketing and management.
FCM Team Member | Alzeth De Aveiro

Alzeth De Aveiro

Technology Product Manager
FCM Team Member | Alzeth De Aveiro

Alzeth De Aveiro

Technology Product Manager
A true 'techy', Alzeth found her calling at FCM as a Product Manager in the Business System Division, leveraging tech to transform travel. Starting in sales in 2006, she soon moved to Wholesale, winning acclaim for her skills in systems/processes. She discovered a passion for tech when rolling out virtual payment, prompting her to join Project Management. Seeking productivity via tech, she landed her ideal Business Systems role in 2015, leading automation initiatives - ticketing, invoicing, vouchers - enabling smooth booking. Leveraging FCM tech ecosystem expertise, she's spearheaded customer-facing systems integration and optimisation, ensuring uncomplicated booking. Alzeth constantly innovates, using tech to enhance and simplify travel.
FCM Travel | Team Member | Mummy

Mummy Mafojane

Leader of Productive Operations
FCM Travel | Team Member | Mummy

Mummy Mafojane

Leader of Productive Operations
With 12 years of experience in travel sales, communication, and marketing, Mummy began her career as a junior travel consultant at Abercrombie & Kent in 2006. After learning the ropes, she was promoted to an intermediate consultant, later moving to Steinhoff, where she worked as an intermediate consultant, travel coordinator and sales administrator for the FIFA Match department. In 2011, Mummy moved to Travelport, using her travel background in a new sales and marketing coordinator role. She joined the FCM team in May 2014. She worked up to her current role as Area Leader in 2018. As a team player, Mummy's favourite part of her job is interacting daily with the variety of people she works with and motivating her team and colleagues.
FCM Travel | Team Member | Lebo

Lebogang Ntoagae

Corporate Supply & Distribution Director
FCM Travel | Team Member | Lebo

Lebogang Ntoagae

Corporate Supply & Distribution Director
Lebogang is an expert in supply chain management and content distribution with over 17 years of experience. She has successfully led teams across leisure, corporate, and product industries, driven by a passion for developing compelling content strategies that deliver ROI for all stakeholders. In 2019, Lebogang was recognised with the FCTG Africa Leadership Award for her balanced approach to travel programmes, integrating savings opportunities and duty of care. As the current leader of the FCM Travel Solutions South Africa corporate supply chain team, Lebogang partners closely with key account management and new business development to ensure customer success.
FCM Team Member | Kerry-lee Bovey

Kerry-Lee Bovey

Financial Controller
FCM Team Member | Kerry-lee Bovey

Kerry-Lee Bovey

Financial Controller
Kerry-Lee brings 14+ years of financial leadership experience as a financial controller for FCM's accounting team. A Chartered Accountant, she specialises in implementing financial systems, automating processes, and driving value through data analysis. Kerry began her career at Deloitte, completed her articles in 2011, and focused on business partnering in pharmaceuticals before bringing her expertise to the travel sector. She takes a collaborative, detail-oriented approach to managing income objectives and financial performance through enhanced controls. Kerry-Lee's talent for distilling complex financial data into actionable insights and her communication skills and passion for improvement provide invaluable financial stewardship.
FCM Team Member | Kamogelo Maerman

Kamogelo Maerman

National Sales Leader
FCM Team Member | Kamogelo Maerman

Kamogelo Maerman

National Sales Leader
Kamogelo brings a wealth of relevant experience to his role, having previously served as a Sales Coordinator at Avis and Business Development at FCM. His deep understanding of the travel industry enables him to meet clients’ needs effectively. Known for his work ethic and passion for staying up-to-date on the latest technologies, Kamogelo identifies cost-effective, innovative solutions to client challenges. Over the past five years, he has leveraged his strengths in sales and technology and determined commitment to service to deliver seamless, efficient travel experiences that significantly impact client travel programmes.
FCM Meet the Team | Herman Heunes

Herman Heunes

Area Leader
FCM Meet the Team | Herman Heunes

Herman Heunes

Area Leader
Herman has been part of our FCTG family since 2010. In 2012, he moved over to our sister company, Corporate Traveller, where he’s been honing his skills and leadership abilities - even earning the prestigious Global Senior Leader Award in 2023. What makes Herman stand out is his genuine commitment to developing people and driving productivity. With his proven track record and strategic vision, we are confident that FCM will continue to deliver you the highest level of service and support.

FCM Global Management Team

Our FCM Global Management Team is comprised of dedicated leaders who are passionate about business travel management, travel technology, and delivering a high level of customer service across the globe.

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Marcus Eklund

Marcus Eklund

Global Managing Director
Marcus Eklund

Marcus Eklund

Global Managing Director
With a depth of experience in the travel industry, Marcus brings a wealth of business, operational and industry knowledge to his role. Marcus oversees the continued development of FCM's global sales, account management and brand strategy. As FCM's global leader, Marcus works closely with the company's global executive team as well as with the regional managers of FCM's operations in the Asia-Pacific, Americas, Europe, Middle East and Africa regions.
Mel Elf

Melissa Elf

Managing Director, Australia & New Zealand and Global COO
Mel Elf

Melissa Elf

Managing Director, Australia & New Zealand and Global COO
With her unbridled energy and enthusiasm, few people can keep pace with Melissa, let alone boast the depth and breadth of experience she has gathered her 25+ years in the travel industry. She brings a solid understanding of best practice across multiple industry sectors and their travel programmes.
ALEX-ARMSTRONG

Alex Armstrong

Global SVP Commercial Strategy
ALEX-ARMSTRONG

Alex Armstrong

Global SVP Commercial Strategy
Alex is focused on strategy development for FCM's global sales team. He oversees the global coordination and management of FCM's multinational sales pipeline and works closely with regional sales leaders to strengthen the company's global sales platform and multinational client growth across the network. Alex brings almost 20 years of experience in the travel, tourism and sales industries to the role.
Cropped_Image Jo Lloyd

Jo Lloyd

Global Director of Account Management & Consulting
Cropped_Image Jo Lloyd

Jo Lloyd

Global Director of Account Management & Consulting
Jo is an innovator in supplier strategy and preferred programmes, having always worked in corporate travel. Her extensive knowledge includes 15+ years working in TMCs, and roles at ACTE and Qatar Airways. Jo went on to found Nina & Pinta Consulting Services, specialising in travel programme optimisation, and sales effectiveness. Now as the global lead of account management and consulting at FCM, Nina & Pinta has integrated into the FCM brand.
Lindsay Straub

Lindsay Straub

Global Head of Sales
Lindsay Straub

Lindsay Straub

Global Head of Sales
Lindsay is a dynamic sales and people leader with a focus on enhancing corporate travel programmes, growth and customer acquisition. She brings more than 15 years of experience in corporate travel to the role. Lindsay oversees FCM's global sales strategy through key initiatives and innovative solutions, working closely with regional sales leaders to drive results.
Scott Alboni

Scott Alboni

Global Director of Marketing
Scott Alboni

Scott Alboni

Global Director of Marketing
Scott has been in the business travel industry for over 10 years, across 3 major TMCs and comes from a string of key marketing positions within the Private Healthcare, International Auctioneers and Charity sectors. He is responsible for managing FCM's global marketing strategy, communication and public relations activity and overseeing products to market. Scott is responsible for ensuring the continued growth and consistency of the FCM brand in all markets.
Shaun Clear

Shaun Clear

Global Vice President, Operations
Shaun Clear

Shaun Clear

Global Vice President, Operations
Shaun oversees the strategic evolution of FCM’s operating model globally, focused on digital transformation, service excellence and global consistency. He has worked for FCM since 2013 in senior leadership roles across 3 continents, bringing visionary leadership with a truly global mindset. Shaun plays a pivotal role in delivering FCM’s strategy to market, ensuring successful execution of business objectives across all markets. Shaun is an MBA holder from Murdoch University (Singapore).
Paul Grant, Chief Financial Officer, Flight Centre Travel Group

Paul Grant

Global Corporate CFO
Paul Grant, Chief Financial Officer, Flight Centre Travel Group

Paul Grant

Global Corporate CFO
Paul’s career with FCM Travel’s parent company Flight Centre Travel Group began in the UK, where he held the role of group Chief Finance Officer for the UK for several years. Paul took the role of Global Corporate CFO in 2020, just before the onset of the global pandemic. He’s played a central role in ensuring FCM was successfully steered through this challenging period and is set up for future success.
Andy Hegley

Andy Hegley

FCM Europe Leader
Andy Hegley

Andy Hegley

FCM Europe Leader
Having worked in business travel for over a decade, Andy was appointed to the newly created role of FCM Managing Director for UK and Ireland in 2022, after 5 years leading FCM’s sister brand Corporate Traveller in the UK. Andy brings with him a wealth of experience from previous roles in business development, account management and operations. Andy’s focus is delivering a superior customer service experience that clients won’t receive anywhere else, and offering products and services to simplify business travel. By listening to individual needs, Andy believes we can help our clients to drive their business objectives.
Billy McD

Billy McDonough

President, Americas
Billy McD

Billy McDonough

President, Americas
In Billy’s 20+ years with the company, his colleagues have consistently applauded his collaborative approach that has resulted in tight-knit, hard-working, successful teams who appreciate his leadership. As FCM’s President for the Americas, Billy implements successful operational, account management and BDM team-based structures for the entire region.
Bertrand Saillet, Managing Director, FCM Asia

Bertrand Saillet

Managing Director, Asia
Bertrand Saillet, Managing Director, FCM Asia

Bertrand Saillet

Managing Director, Asia
Bertrand is Managing Director for Flight Centre Travel Group in Asia, after being in the role of General Manager for FCM Asia since 2015. Bertrand started his career in the telecom industry in Europe working for Orange, moving to Airbus to lead the sales and marketing department of their IT division. He held multiple global management roles within Amadeus, an IT leader of the travel industry, before joining FCM.