FCM National Management Team
Every day, our leaders assist our customers in navigating the complexities of business travel in an ever-changing landscape. With their decades of experience and travel knowledge, they are driving consistency, visibility and innovation globally through FCM’s services and experience-led technology.
Mummy Mafojane
FCM General Manager
Mummy Mafojane
FCM General Manager
Mummy Mafojane has over 18 years of experience in corporate travel, operations, and strategic leadership. She joined FCM South Africa in 2014 as a Travel Manager and progressed through various leadership roles, including Area Leader and Productive Operations Leader. In these positions, Mummy was instrumental in enhancing operational efficiencies, implementing data-driven travel management strategies, and improving customer service processes. Her deep understanding of the industry and commitment to client success has been key to her successful career in business travel.
Jaco Brits
Head of Account Management
Jaco Brits
Head of Account Management
With 11 years of industry experience, Jaco has built a distinguished career marked by numerous awards for excellence in strategic relationship building, proactive problem solving, and process optimisation. His accolades highlight his commitment to nurturing lasting client relationships and driving productivity improvements. Known for his expertise and proactive approach, Jaco thrives on delivering impactful solutions that enhance client success and operational efficiency.
Lance Nkwe
Corporate Marketing Manager
Lance Nkwe
Corporate Marketing Manager
With over seven years of experience across B2C and B2B travel marketing, Lance brings a deep familiarity with the customer journey. He leads Flight Centre Travel Group's corporate marketing in South Africa, collaborating closely with global leadership teams to translate focused strategy into impactful marketing initiatives. Lance holds a Bachelor of Science degree with majors in both marketing and management.
Alzeth De Aveiro
Technology Product Manager
Alzeth De Aveiro
Technology Product Manager
A true 'techy', Alzeth found her calling at FCM as a Product Manager in the Business System Division, leveraging tech to transform travel. Starting in sales in 2006, she soon moved to Wholesale, winning acclaim for her skills in systems/processes. She discovered a passion for tech when rolling out virtual payment, prompting her to join Project Management. Seeking productivity via tech, she landed her ideal Business Systems role in 2015, leading automation initiatives - ticketing, invoicing, vouchers - enabling smooth booking. Leveraging FCM tech ecosystem expertise, she's spearheaded customer-facing systems integration and optimisation, ensuring uncomplicated booking. Alzeth constantly innovates, using tech to enhance and simplify travel.
Za Nkosi
Operations Manager
Za Nkosi
Operations Manager
With over 21 years of travel industry experience, Za brings deep operational insight and a passion for delivering exceptional service. She brings a wealth of leadership experience, having driven business growth, built high-performing teams, and strengthened key client relationships. Za focuses on streamlining operations and aligning travel programmes with each client’s unique goals, ensuring FCM continues to offer smart, responsive and future-fit business travel solutions.
Esethu Matikinca
Revenue Management & Pricing Strategy Leader
Esethu Matikinca
Revenue Management & Pricing Strategy Leader
Esethu Matikinca has over 11 years of experience in the travel industry. After completing a Diploma in Tourism Management, she honed her skills in data-driven analysis. Esethu, who also holds a Post Graduate Diploma in Business Administration, is recognised for her ability to leverage data to optimise pricing strategies. Her work ensures clients receive the best value and tailored solutions, enhancing their travel experience. Esethu is dedicated to selling the right product to the right client, at the right time, and at the right price.
Kerry-Lee Bovey
Financial Controller
Kerry-Lee Bovey
Financial Controller
Kerry-Lee brings 14+ years of financial leadership experience as a financial controller for FCM's accounting team. A Chartered Accountant, she specialises in implementing financial systems, automating processes, and driving value through data analysis. Kerry began her career at Deloitte, completed her articles in 2011, and focused on business partnering in pharmaceuticals before bringing her expertise to the travel sector. She takes a collaborative, detail-oriented approach to managing income objectives and financial performance through enhanced controls. Kerry-Lee's talent for distilling complex financial data into actionable insights and her communication skills and passion for improvement provide invaluable financial stewardship.
FCM Global Management Team
Melissa Elf
Global Managing Director
Melissa Elf
Global Managing Director
With her unbridled energy and enthusiasm, few people can keep pace with Melissa, let alone boast the depth and breadth of experience she has gathered her 25+ years in the travel industry. She brings a solid understanding of best practice across multiple industry sectors and their travel programmes.
Marcus Eklund
Chief Commercial Officer
Marcus Eklund
Chief Commercial Officer
With a depth of experience in the travel industry, Marcus brings a wealth of business, operational and industry knowledge to his role. Marcus oversees the continued development of FCM's global sales, account management and brand strategy. Marcus works closely with the company's global executive team as well as with the regional managers of FCM's operations in the Asia-Pacific, Americas, Europe, Middle East and Africa regions.
Alex Armstrong
Global SVP Commercial Strategy
Alex Armstrong
Global SVP Commercial Strategy
Alex is focused on strategy development for FCM's global sales team. He oversees the global coordination and management of FCM's multinational sales pipeline and works closely with regional sales leaders to strengthen the company's global sales platform and multinational client growth across the network. Alex brings almost 20 years of experience in the travel, tourism and sales industries to the role.
Jo Lloyd
Global Director of Account Management & Consulting
Jo Lloyd
Global Director of Account Management & Consulting
Jo is an innovator in supplier strategy and preferred programmes, having always worked in corporate travel. Her extensive knowledge includes 15+ years working in TMCs, and roles at ACTE and Qatar Airways. Jo went on to found Nina & Pinta Consulting Services, specialising in travel programme optimisation, and sales effectiveness. Now as the global lead of account management and consulting at FCM, Nina & Pinta has integrated into the FCM brand.
Lindsay Straub
Global Head of Sales
Lindsay Straub
Global Head of Sales
Lindsay is a dynamic sales and people leader with a focus on enhancing corporate travel programmes, growth and customer acquisition. She brings more than 15 years of experience in corporate travel to the role. Lindsay oversees FCM's global sales strategy through key initiatives and innovative solutions, working closely with regional sales leaders to drive results.
Michelle Jolley
Senior Vice President of Global Corporate Marketing
Michelle Jolley
Senior Vice President of Global Corporate Marketing
Michelle’s passion for the travel industry was evident from early in her professional career culminating in her joining FCM’s parent company, Flight Centre Travel Group in South Africa in 2009. Her vast industry knowledge and expertise in marketing led her to a number of positions in both leisure and corporate marketing before relocating to Philadelphia, PA in 2019 to head up the FCM Americas’ marketing division. As FCM’s SVP of Global Marketing, Michelle is responsible for developing and executing the overall marketing strategy for FCM Travel, aimed at supporting the full customer journey from awareness through to loyalty.
Shaun Clear
Global Head of Operations
Shaun Clear
Global Head of Operations
Shaun oversees the strategic evolution of FCM’s operating model globally, focused on digital transformation, service excellence and global consistency. He has worked for FCM since 2013 in senior leadership roles across 3 continents, bringing visionary leadership with a truly global mindset. Shaun plays a pivotal role in delivering FCM’s strategy to market, ensuring successful execution of business objectives across all markets. Shaun is an MBA holder from Murdoch University (Singapore).
Sandra Espada
Chief Product Officer
Sandra Espada
Chief Product Officer
With a keen eye on the evolving digital landscape and a passion for addressing unmet needs, Sandra aims to revolutionise customers' digital experiences and make travel smoother than ever. She brings 20+ years in product management and technical consulting, skilled in orchestrating diverse teams and navigating intricate organisational landscapes with agility.
Paul Grant
Global Corporate CFO
Paul Grant
Global Corporate CFO
Paul’s career with FCM Travel’s parent company Flight Centre Travel Group began in the UK, where he held the role of group Chief Finance Officer for the UK for several years. Paul took the role of Global Corporate CFO in 2020, just before the onset of the global pandemic. He’s played a central role in ensuring FCM was successfully steered through this challenging period and is set up for future success.
Simone Seiler
Global General Manager Meetings & Events
Simone Seiler
Global General Manager Meetings & Events
A seasoned industry executive with over two decades of experience, Simone is passionate about the business events sector. Based in Australia, she brings her global perspective and local knowledge to dozens of countries. Simone fosters a collaborative and inclusive culture, a purpose driven workplace, leading innovation, and improving overall business performance.
Kelly Spencer
Head of Corporate Supply
Kelly Spencer
Head of Corporate Supply
Kelly has been with FCM's parent company, Flight Centre Travel Group, for two decades, working across various areas in leisure, corporate, and now in our Supply team. As head of Corporate Supply, Kelly leads a talented global team who build strong and unique partnerships with travel suppliers, stays on top of distribution trends and supports negotiations. The team's mission is to generate savings for customers through extensive content offerings and content capabilities, maximising choice, value, and control.
Megan Vorster
Head of People and Culture
Megan Vorster
Head of People and Culture
Megan has more than 15 years’ experience in Human Resources roles at FCM’s parent company Flight Centre Travel Group. As Head of People and Culture, she drives initiatives that ultimately fuel the best customer experience and culture of innovation, through uplifting employee morale and attracting and retaining top talent.
Regional Leaders in FCM's Global Management Team
Billy McDonough
President, Americas
Billy McDonough
President, Americas
In Billy’s 20+ years with the company, his colleagues have consistently applauded his collaborative approach that has resulted in tight-knit, hard-working, successful teams who appreciate his leadership. As FCM’s President for the Americas, Billy implements successful operational, account management and BDM team-based structures for the entire region.
Bertrand Saillet
Managing Director, Asia
Bertrand Saillet
Managing Director, Asia
Bertrand is Managing Director for Flight Centre Travel Group in Asia, after being in the role of General Manager for FCM Asia since 2015. Bertrand started his career in the telecom industry in Europe working for Orange, moving to Airbus to lead the sales and marketing department of their IT division. He held multiple global management roles within Amadeus, an IT leader of the travel industry, before joining FCM.
Renos Rologas
General Manager, Australia New Zealand
Renos Rologas
General Manager, Australia New Zealand
With 30+ years in travel, Renos is the go-to source for industry knowledge, insights and new ideas in Australia and New Zealand. Customers are at the heart of his decision making, driving transformational value for travel programmes. As General Manager ANZ, he is responsible for steering operations and overseeing 400 staff.
Steve Norris
Managing Director, Europe
Steve Norris
Managing Director, Europe
Steve joined Flight Centre as a leisure travel consultant. Following experience in supply management and marketing, he became General Manager Flight Centre UK. In 2011, he was promoted to Corporate MD EMEA, responsible for Flight Centre’s business travel divisions. Under his eight-year stewardship, FCM achieved major growth, winning and retaining significant customers. In 2020, he became Managing Director of Flight Centre EMEA, and is also now Managing Director, Europe for FCM.
Flight Centre Travel Group Corporate Executive Team
Meet the team driving the strategy of Flight Centre Travel Group's corporate business.
Chris Galanty
Global Corporate CEO
Chris Galanty
Global Corporate CEO
Chris has unrivalled corporate and leisure travel experience gained during his career with FCM’s parent company Flight Centre Travel Group (FCTG). As Global CEO of Flight Centre’s corporate travel operations, he is responsible for FCM Travel and other specialist corporate travel brands. An authoritative voice in the travel industry, Chris has led FCTG’s corporate businesses through challenging times with decisiveness and a determined growth strategy, capitalising on the strength of FCTG’s culture.
Charlene Leiss
President, FCTG Americas
Charlene Leiss
President, FCTG Americas
Charlene has over 30 years of travel industry experience. She started her career with Boston-based Garber Travel, which was acquired by the Flight Centre Travel Group (FCTG). She led FCTG’s corporate brands in the USA as President for four years, achieving double-digit, often record-setting growth year over year. Charlene has been recognised by the industry on numerous occasions for her outstanding performance, including GBTA’s WINiT Top 40 Women in Travel in 2019.
Steve Norris
Managing Director, Europe
Steve Norris
Managing Director, Europe
Steve joined Flight Centre as a leisure travel consultant. Following experience in supply management and marketing, he became General Manager Flight Centre UK. In 2011, he was promoted to Corporate MD EMEA, responsible for Flight Centre’s business travel divisions. Under his eight-year stewardship, FCM achieved major growth, winning and retaining significant customers. In 2020, he became Managing Director of Flight Centre EMEA, and is also now Managing Director, Europe for FCM.
Scott Alboni
Global Chief Marketing Officer
Scott Alboni
Global Chief Marketing Officer
Scott was promoted to Global CMO of Flight Centre Travel Group's corporate brands in 2024, following six years as SVP Marketing for FCM Travel. At FCM he'd led the rebrand of the company and rolled out the FCM Platform for customers. As CMO, his core focuses are driving new marketing innovation, helping drive business insights and supporting the next level of growth for both FCM Travel and Corporate Traveller.
John Morhous
Chief Experience Officer, Corporate Americas
John Morhous
Chief Experience Officer, Corporate Americas
John is responsible for ongoing client-facing innovation and digital mobile platforms, and the development of additional tools, technology and thought leadership across all of FCTG’s corporate brands globally. Morhous has been with Flight Centre Travel Group for 13 years.
Melissa Elf
Global Managing Director
Melissa Elf
Global Managing Director
With her unbridled energy and enthusiasm, few people can keep pace with Melissa, let alone boast the depth and breadth of experience she has gathered her 25+ years in the travel industry. She brings a solid understanding of best practice across multiple industry sectors and their travel programmes.