Reach your maximum potential with FCM Consulting

FCM Consulting supports organisations around the world through
positive change to enhance and optimise business travel
programmes. Navigating complex travel environments for our
clients means that travel – and business – can reach its
maximum potential. 

Speak to an expert

Your guides to navigating corporate travel

FCM Consulting provides a full strategic travel service, from intelligence, advice and market insights to accurate data analysis, benchmarking tools, strategic supplier sourcing and on-going programme management. Armed with a proven methodology, decades of travel experience, propriety technology, black books of travel contacts and creative thinking; our business consultants are experts in navigating the complex world of travel.     

FCM Consulting Collaborators


Consultative collaborators for any job 

FCM Consulting lightens the load of managing travel programmes. A proven methodology allows our trusted consultants, with travel and business knowledge spanning markets and industries, to seamlessly integrate into your organisation by understanding your world and challenges from the outset. A shared vision, to maximise potential and minimise risk.

FCM Consulting Long Lasting Change


Fingers always on the pulse 

Understanding that each company has its own goals, FCM Consulting maximises your performance potential by creating an on-going strategy that evolves with travel industry. Our business consultants set clear, measurable objectives and offer advice and innovative solutions to key market trends, so your programme is adaptive. 

Transparent Costs


Worldwide and world-class capability 

We are proven travel industry experts, backed by decades of experience, proprietary technology, company history and solid supplier relationships. FCM Consulting holds the global intelligence to optimise your travel programme, from sourcing to sustainability. Our approach identifies opportunities for change to create strategies that succeed. 

World Class Capabilities


Optimising programme performance 

Our business consultants treat your investment as their own, so your projects get maximum return. We’ll help you understand what opportunities are valuable to optimise your programme. From data and intelligence to advice and support, FCM Consulting supports your long-term travel programme strategy.

Animated image

A proven approach

FCM Consulting brings stability to the complex world of travel with a consistent methodology. This delivers a framework for our customers to make informed decisions across any project.

Our business consultants immerse themselves in your organisation to understand the current situation. They then create strategic options that identify opportunity and risks with detailed cost benefit analysis and recommendations. Once implemented, there is always an option for the team to monitor and evaluate results as part of a programme of continuous improvement.  

Elevate your travel programme

From the big picture to streamlining your day-to-day activities, these are just some of the areas
that FCM Consulting can deliver sustained, positive change. 

FCM Consulting clients have seen

Animated image

Meet our award-winning consultants

Jo Lloyd, Global Head of Account Management and Consulting

Jo Lloyd

Global Head of Account Management and Consulting
Jo is an innovator in supplier strategy and preferred programmes, having always worked in corporate travel. Her extensive knowledge includes 15+ years working in TMCs, and roles at ACTE and Qatar Airways. Jo went on to found Nina & Pinta Consulting Services, specialising in travel programme optimisation, and sales effectiveness. Now as the global lead of account management and consulting, Nina & Pinta has integrated into the FCM family. 
Felicity Burke, Head of Consulting APAC

Felicity Burke

Director of Consulting, APAC
Highly experienced in analysing business models, travel programmes, and company cultures, Felicity is a forward-thinking and innovative consultant who knows how to drive results. She thrives on listening to challenges and questioning the status quo to deliver savings and business growth for clients. With 30 years of experience in business travel and consulting, Felicity is the mind behind FCM Consulting's Global Quarterly Trends Report and other thought leadership.
Juan Antonio Iglesias, Head of Consulting EMEA

Juan Antonio Iglesias

Director of Consulting, EMEA
Providing excellent customer service and discovering value for clients has always been Juan’s goal throughout his career. He takes partnerships from transactional to a strong, deep consultative approach with his strengths in supplier negotiations and project management. Juan aims to ensure the team is guiding the creation of efficient travel programmes that are aligned with core company goals. 
Ashley Gutermuth, Head of Consulting Americas

Ashley Gutermuth

Director of Consulting, Americas
Ashley brings more than 15 years of experience in working with travelers, travel suppliers, TMCs, and airlines. Her roles have not only spanned stakeholders but also across disciplines including sales, account management, and contract analysis. As the US-based leader of the Americas operations, she oversees all-encompassing strategic supplier sourcing, creates strategies, and drives the coordination of consulting services worldwide.
Glenn Thorsen

Glenn Thorsen

Global Sustainability Lead
Glenn’s entrepreneurial mindset, passion, and deep knowledge of sustainability are invaluable for customers on their ESG journey. He is a natural innovator with a startup and enterprise background. He has developed a range of skills across various industry sectors, mainly in the lifestyle tech industry. Based in Denmark, Glenn was previously Head of Partnerships for Thrust Carbon.
Florian Mueller

Florian Mueller

Global Aviation Practice Lead
With previous roles at Lufthansa Airline Group, Austrian Airlines, and Emirates, Florian brings a wealth of air travel knowledge to the team. Based in New York, he helps clients reshape and improve their air travel procurement strategies. He is a member of GBTA’s influential Global Aviation Committee, actively addressing industry developments and providing valued guidance to the corporate travel community.
Eve Smith, Global Communications and Change Management Lead

Eve Smith

Global Communications and Change Management Lead
Eve is responsible for supporting client communications, guiding our clients through enhanced communication and engagement strategies. Her skills in developing communication strategies and frameworks stems from her previous experience as FCM's Marketing Manager for the UK & Ireland. Her previous roles within Flight Centre Travel Group also span supplier relations for corporate travel.
FCM Consulting customer testimonials
FCM Consulting played a vital role in establishing our strategy, policies, and overall management of our programme. Travel is just one of the many purchasing categories that I’m responsible for, so I couldn’t have done it without them.

Procurement Manager, Technology & Distribution Company

FCM Consulting Global Quarterly Trend Report

Stay in-the-know with our quarterly trends report

Read up on our key corporate travel management takeaways each quarter. Our consultants break down current trends and how they impact your travel programme in the future, whether it’s shifts in demand impacting travel costs; the travel experience as technology changes; or supplier performance. Download the latest insights.


Download now

Positive change starts here. Get in touch today to speak to our business consultants.

By proceeding, I agree to the website terms of use and to my personal information being handled in accordance with the privacy policy.