PROMOTION TERMS & CONDITIONS

The Promoter 

1. The promoter is Australian OpCo Pty Ltd (ABN 20 003 279 534) trading as FCM Meetings and Events of Southpoint, 275 Grey Street, South Brisbane, Queensland, Australia, 4101 ("Promoter"). 

Conditions of Entry

2. Eligibility information and the prize offered form part of these Conditions of Entry. An individual that renders themself an Eligible Entrant is deemed to have accepted these Conditions of Entry. 

3. Entry is open to people aged 18 years or older, who comply with the requirements set out in the “Eligibility for Promotion” terms stated in these Conditions of Entry ("Eligible Entrants"). 

4. Employees of Flight Centre Travel Group Limited, its related bodies corporate, and their immediate families are not permitted to enter. 

Duration of Promotional Period 

5. The promotion commences at 10:00am AEST on 13th November and closes at 11.59pm AEST on Friday 05th December ("Promotion Period"). A Prize Winner will be drawn from the pool of Eligible Entrants on Monday 08th December 2025.

Eligibility for Promotion

6. Eligible Entrants will be those who during the Promotion Period: 
a. complete the “Discover the future of MICE: Share your insights!” survey available here: https://feedback.fctg.travel/jfe/form/SV_71Bq9iS4wLd7HBI and provide their details via the online entry form.

Selection of “Prize Winner” 

7. There will be one (1) Prize Winner selected from the Eligible Entrants across the Promotion Period. 

8. The Prize Winner must be able to provide a current, valid passport or other valid identification to accept the prize. 

9. The Prize Winner will be determined by a random computer generated prize draw completed at the end of the Promotion Period. The draw will take place at 12pm AEST on Monday 08th December 2025. The Promoter reserves the right to draw additional reserve entries and record them in case an ineligible entrant is drawn. The Prize Winner need not be present at the draw.

 10. The Prize Winner will be contacted by the Promoter via email or telephone between Monday 08th December and Friday 12th December 2025. 

11. The Prize Winner will be announced on the Promoter’s website the next business day after the prize draw. Results will be published on www.fcmtravel.com

12. The Prize Winner will have 3 months to claim the prize. If the prize has not been claimed by the Prize Winner before 5:00pm AEST on Thursday 12th March 2026, an unclaimed prize draw will be held at 10:00am AEST on the following day (Friday 13th March 2026). The unclaimed prize draw will be a random computer-generated prize draw. The winner of the unclaimed prize draw will be notified by email or telephone on the day of the unclaimed prize draw. All terms applicable to the Prize Winner will also apply to any winner of an unclaimed prize draw. 

13. Eligible Entrants who participate in the Promotion (including by accepting a Prize) consent to their name being announced on the www.fcmtravel.com website if they are selected as the Prize Winner or the winner of an unclaimed prize draw. 

14. The Promoter's decision is final and the Promoter will not enter into correspondence regarding the result of the promotion.

Prize Details

15. The prize consists of one (1) FCM Travel Gift Voucher to the value of ZAR34,000 to be used with FCM Travel. The Prize Winner (by accepting a Prize) agrees that they will abide by the applicable terms and conditions for the use of the prize as notified by the Promoter and/or the prize issuer. 

16. Eligible Entrants may only receive one (1) prize across the Promotion Period. 

17. The Prize Winner will be responsible for tax liability where applicable. 

18. The Prize Winner must take the prize as offered. The prize is not transferable or refundable, cannot be sold or exchanged for cash and cannot be used in conjunction with any other offer. 

19. The prize can be used for any future travel booked with FCM Travel within 12 months from the date of issue.

20. The Promoter’s booking terms and conditions apply to all bookings - booking terms and conditions are available here: https://www.fcmtravel.com/en-au/booking-terms-and-conditions.

21. The prize will be valid for use for one (1) year from the date the prize was claimed by the Prize Winner. postcode for promotional and marketing purposes. 

23. To the extent permitted by law, the Promoter is not responsible or liable for: 

a. inaccurate/incorrect transcription of entry information; 
b. purported entries that are not received for any reason, including because they are lost, misdirected or stolen, or that are received, but are late, illegible, incomplete, sent with insufficient postage (where entry is by post), or sent other than as directed in the entry instructions; 
c. any problems or technical failures of any kind, including malfunction of any telephone network or lines, computer online systems or network, servers or providers, computer equipment, or software; 
d. the unavailability or inaccessibility of any service whether or not caused by traffic congestion on the Internet or at any website; 
e. unauthorised human intervention in any part of the promotion; 
f. electronic or human error which may occur in the administration of the promotion; 
g. any loss suffered or sustained, to person or property and including, but not limited to, consequential (including economic) loss in connection with the arrangement for supply, or the supply, of any goods or services by any person to a Prize Winner and, where applicable, to any family/persons accompanying a Prize Winner; or 
h. any injury or damage to persons or property, including to the participant's or any other person's computer related to, or resulting from, participation or downloading any materials in this promotion. 

24. The Promoter will not be liable for personal injury suffered in connection with the participation in this promotion or with the use of the prize offered, except to the extent caused directly by the Promoter's negligence. 

25. The above conditions do not affect, and are not intended to affect, any rights a consumer might have, which cannot be excluded under applicable consumer protection laws. To the fullest extent permitted by law, any liability of the Promoter or its servants or agents for breach of any such rights is limited to the payment of the cost of having the prize supplied again. 

26. The personal information of entrants will be collected to enable the Promoter to administer and promote this promotion and to market the Promoter’s services to entrants. The personal information of entrants will be held and used in accordance with the FCM Meetings and Events Australia privacy policy which is available at https://www.fcmtravel.com/en-au/privacy-notice. Eligible Entrants agree that the Promoter may use their personal information for marketing purposes.  The personal information of entrants may be provided to others assisting with this promotion, including prize suppliers, and to authorities that regulate this promotion but otherwise at all times in accordance with our privacy policy. If an entrant fails to provide their personal information in this regard they will be unable to participate in the promotion. 

27. The Promoter reserves the right to amend these Conditions of Entry or to cancel, alter or amend the promotion at any stage if deemed necessary in its opinion or if circumstances arise outside of its control without awarding any compensation. These Conditions of Entry shall be subject to the laws of Queensland, Australia. 

28. These Conditions of Entry shall supersede all other prior terms and conditions, understandings, arrangements or agreements, whether verbal or written, in relation to the promotion. This promotion is a game of chance. Skill plays no part in this promotion.