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Since the start of its financial year on July 1, 2020, FCM has won new business globally with a total projected annual spend of $US700m. "FCM’s priority throughout these challenging times has been to support our customers... Our strategy is not only to survive, but to thrive."

FCM Travel Solutions is ramping up its safety-related offerings for customers, as companies prioritize traveler safety and duty of care post COVID-19. 

The majority of organisations will take a phased approach to resuming domestic and international business travel over the next 12 months according to the first phase of a combined multinational ‘State of the Market’ survey.

The World’s Leading Travel Management Company Award rounds off a year that has been enormously challenging for the business travel sector due to the impact of Covid-19. However, FCM has still remained committed to winning and implementing new customers, as well as investing in new technology solutions and enhancing duty of care support for clients throughout the crisis.

FCM Travel Solutions, which has a presence in 97 countries, won new business globally with total projected annual spend (pre-COVID) of USD$1.3billion, cementing its position in the top three global travel management companies and increasing market share.

Claire Harrington has been appointed by Flight Centre Travel Group as Head of Corporate Marketing Europe. She will be responsible for overseeing marketing strategy for Flight Centre’s corporate brands.

FCM Travel Solutions and parent company Flight Centre Travel Group have become the first global travel management company to achieve NDC Level 4 certification by the International Air Transport Association (IATA).

Traveller wellbeing is among the top priorities for travel managers in 2020 according to the latest annual survey by the Institute of Travel Management (ITM) in conjunction with FCM Travel Solutions.