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Flight Centre Travel Group (FCTG), one of the world’s largest travel management companies, has announced the establishment of an ‘AI Centre of Excellence,’ a new global division that will focus on promoting, adopting, and integrating artificial intelligence technologies into the company’s corporate divisions.
The pulse of corporate travel is quickening, propelled by a shift in how we work. Let’s face it - remote work is well and truly a fixture now, promising enhanced well-being and work-life equilibrium. What will the outcome be for 2024? We unravel the Top 6 Predictions of Business Travel for 2024 by blending insights from our experts with the experts at Travelport.
FCM Travel has been named Asia's Leading Travel Management Company for nine consecutive years at the World Travel Awards 2023. The award is a testament to FCM's commitment to customer satisfaction and technology investments, as well as its omnichannel solution targeting customer needs. The company's expansion into Hong Kong further strengthens its presence in Asia.
FCM, a global travel management company, is transforming its customer base with AI to enhance intelligence, creativity, and expertise. The company is utilizing generative AI initiatives, automating email itineraries, capturing leaked reservations, and coordinating travel requests. FCM's AI features address client pain points through integrated customer experience layers and interactive reporting, helping corporate clients stay ahead of the evolving travel landscape.
Flight Centre Travel Group has upgraded its 2023 fiscal year profit guidance, expecting underlying earnings between $295m and $305m for the 12 months to June 30, 2023. The new midpoint represents a 7% increase in underlying EBITDA and a $483m turnaround from the underlying $183m loss in FY22. Total transaction value (TTV) is expected to be around $22bn, with record TTV in corporate travel and $10bn in leisure.