FCM Americas Leadership Team

In Billy’s 20+ years with the company, his colleagues have consistently applauded his collaborative approach that has resulted in tight-knit, hard-working, successful teams who appreciate his leadership. As FCM’s President for the Americas, Billy implements successful operational, account management and BDM team-based structures for the entire region.

Joe has 20+ years of travel industry experience and joined FCM in August 2006. A seasoned travel industry executive and an accomplished team leader, Joe oversees key client and partner relations, as well as sales and business development activities and travel technology and operations. Additionally, Joe is a key stakeholder in our global travel management initiative.

Charlene joined Flight Centre Travel Group (FCTG) during the Boston-based Garber’s Travel Service acquisition by FCM Travel Solutions in 2007. A highly successful business leader, Charlene served as Vice President Sales at FCM before being appointed to President for Corporate Brands USA in 2015, and was appointed President of the Flight Centre Travel Group (FCTG) in January 2020.

John is responsible for ongoing client-facing innovation and digital mobile platforms, and the development of additional tools, technology and thought leadership across all of FCTG’s corporate brands globally. Morhous has been with Flight Centre Travel Group for 13 years.

As a member of the FCTG family for over 10 years, Alex’s knowledge of the business and passion for sales has led her to her current role as the VP of Sales for FCM Travel in North America. Having experience in account management and sales in both the UK and the US, she has deep rooted insight across multiple markets, contributing to a well-rounded understanding of the evolving travel industry.

Karly has been in the travel industry for more than 10 years, with a background in both sales and account management. A graduate of Purdue University, Karly studied hospitality and tourism management and has played an integral role in applying strategic, consultative account management practices across the Americas team.

Ashley has over 15 years of experience working with travelers, suppliers, TMCs, and airlines, including roles in sales, account management and contract analysis. She leads the US division of FCM Consulting, where she creates tools, directs all-encompassing sourcing activities, and drives coordination of consulting services worldwide.