FCM Consulting appoints Florian Mueller to lead new aviation practice
18 October, 2022 – FCM Consulting has named Florian Mueller as its new Aviation Practice Lead as part of a strategic expansion of the business’s capabilities across key industry verticals. As the customer and industry facing voice of the aviation pillar within FCM Consulting, New York-based Mueller will be responsible for devising strategies to help clients reshape and improve their programmes in response to the complexity of air travel in post-pandemic times.
Mueller brings substantial sector expertise to the role having previously worked for the Lufthansa Airline Group, where he held various positions including GM of the Americas for Austrian Airlines. Before joining FCM in 2019, he led U.S. corporate sales for leading global carrier Emirates.
Alongside his consulting responsibilities, Mueller is a member of GBTA’s influential Global Aviation Committee, where he plays an active role in addressing industry developments and providing valued guidance and education to the broader corporate travel community.
This appointment is effective immediately and forms part of the globalisation of FCM Consulting initiative headed by Jo Lloyd.
“Florian’s appointment, alongside the creation of a new globalised specialist practice within FCM Consulting, reflects the importance businesses are placing on programme air strategy. In these times of increased volatility in the sector, businesses are increasingly having to balance their air travel requirements with multiple considerations,” said Lloyd.
“With Florian’s tremendous industry know-how and exceptional capabilities, he will prove invaluable in providing deep insight and solutions to address these concerns with our clients and help to lead the way on how FCM Consulting globally supports them in these challenging times.”
This is the latest structural change made by Lloyd, following the recent arrival of industry expert Glenn Thorsen to oversee a new dedicated customer-facing practice specialising in sustainability. Mueller joins a highly skilled global team of subject-matter experts spanning key areas such as travel sourcing, programme optimisation, payment solutions, and more, who apply their considerable knowledge advising clients from small enterprises through to global corporations.
FCM is one of the world’s largest travel management companies with a 24/7 reach in over 100 countries. As a trusted travel partner for thousands of national and multi-national organisations, including many household brands, Fortune, and FTSE 100 companies, FCM’s agile and flexible technology platform anticipates and solves client needs supported by expert teams who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience. While as the flagship business travel division of the ASX-listed Flight Centre Travel Group, FCM can negotiate and deliver access to the widest network of airfares, hotels, and ground transport for unique and best-value solutions. The company recently debuted its new omni-channel platform featuring a ‘first of its kind’ customised end-to-end user experience that will be available to new clients from 2022. Discover the alternative at www.fcmtravel.com