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The business trips companies still make are the ones where being there makes a real difference. With travel costing more, FCM Consulting, part of FCM Travel, says travel managers who can show what each trip delivers are in the strongest position to make the case for investing in it. Its new Insight Report sets out four gaps that programmes should close in 2027 to do that. 
FCM Travel today announced its new AI-powered conversational booking feature which will allow travellers to simply describe what they need and receive options shaped by their policy, profile, past trips, loyalty status and preferred routes, dramatically cutting the time it takes to book.
FCM Travel today demonstrated the latest in its next-generation AI-powered technology ecosystem at Business Travel Show Europe (BTS), as the company continues to redefine what enterprise travel management can deliver as the demands on travel professionals grow. FCM's technology ecosystem is built with an AI core at its centre - not layered onto ageing infrastructure. The result is a travel programme that drives higher adoption, stronger compliance, and less leakage, while giving travel professionals more time to manage the programme instead of the system.