Booking

Our fully-customisable booking tools are the best in-market and offer you a streamlined, powerful way to manage and book everything from airline and FCM unique fare reservations to discounted hotel rates, car hire, rail and airport transfers.

Travel Managers have access to the entire suite of booking tool options meaning you can tailor these to your preferences or the tool that best fits your global locational needs. Alongside this our experience account management and implementation specialists can help advise what could deliver on your travel program objectives.

This offers you complete control to integrate travel policies globally or country by country and means your travellers have a consistent global experience with the latest features, preferred suppliers and the best negotiated rates.

Crucially, wherever your travellers are making their bookings from, they will have the consistency of interacting with their booking tool through FCM Connect.

Through FCM Connect you will be able to plan, seek approval, book and purchase with ease, whether you are sitting at your desk or using Sam, our mobile app on the move. This is complemented by a wide range of reporting, data and streamlined expense management.

Designed for the future, backed by experience 

Our new online booking tool, Savi, has taken inspiration from the very latest in artificial intelligence. Savi has been built on a foundation of exceptional market knowledge and user insight.

Savi features richer travel content that is exclusive to our business. Its cutting-edge design draws on Flight Centre Travel Group’s 40 years of travel experience and Serko’s 25 years of technology specialisation.   

The result is a unique online booking product that features intelligent functionality such as persona-driven user modules – all exclusive to our corporate customers. Savi sets a new benchmark for the travel industry, and it propels users into the future of online business travel booking.

The next generation in online booking

FOR THE SAVI BOOKER

Savi bookers enjoy an intuitive and predictive user experience that’s easier to use than any booking tool currently in market.

  • Savi’s exclusive travel booker module, Savi Select, streamlines travel requests, quotes and interactions between Travel Bookers and their travellers.
  • The tool’s machine learning capabilities enable your booker/s to create multiple options for a single trip via a shortlist, which the traveller can accept or reject.
  • The process reduces back and forth between booker and traveller, helping businesses to expedite the selection, booking and approval process.
  • For clients that have configured the platform to suit their needs, itinerary recommendations will be in policy, helping businesses to drive compliance.

FOR THE SAVI BUSINESS

Savi businesses are maximising their savings because they’re making smarter decisions with the help of an intuitive online​ booking tool.

  • Savi’s design and functionality will drive compliance, giving you more control and visibility of your travel spend and activity.
  • Exclusive to the platform is Savi Credits – which ensures you’ll never miss out on credits on hold. Savi releases air credits according to the traveller’s frequency of travel, value of the credit and expiry date.
  • Savi’s simple user interface and engaging functionality encourages users to book in advance, whilst also capturing booking exceptions. It will calculate potential savings from all the available options.
  • Savi also enables multiple credit cards to be used for different elements of an itinerary, which helps if part of the trip is for work and part is for leisure.

FOR THE SAVI TRAVELLER

Savi itineraries are built interactively in a ​way that provides users with intelligent options and solutions built on insight.

  • Savi’s functionality has been designed to provide a highly customised experience for travellers.
  • Savi memorises a traveller’s preferences to customise and shortlist options for your flight routes, times, carriers, properties, room types, car options and rates.
  • The platform’s intuitive prompts and everyday language dramatically reduce the time it takes to make a booking

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Want to know more? Book a demo of Savi today.