INSIGHT
Less email chains, more booked. Meet Trip Options
If you're responsible for corporate travel bookings, you’ve probably spent time with 12 tabs open, firing off emails with endless screenshots, and chasing responses, just to get one trip over the line.
Trip Options, a nifty little feature inside FCM’s online booking tool (OBT), was built to clean up this exact scenario in corporate travel management. It helps bookers and arrangers create, share, and confirm travel itineraries with travellers, all from one place.
If you’re with FCM Travel, Trip Options is ready and waiting for you. If you’re not using it yet (or not with FCM at all), here’s a look at how it works.
The feature your inbox will thank you for
Pull together flight, hotel, car hire, and other itinerary combos, send the options directly to a traveller’s inbox and let the traveller review and approve.
Here’s what’s possible:
- Build and save unlimited travel itinerary options, domestic or international.
- Send options directly to a traveller’s inbox from inside FCM’s online booking tool.
- Get clear feedback or approval from travellers with just a couple of clicks.
- Stay in control with built-in policy guardrails and pre-loaded preferences.
- Finalise the booking all without leaving the online booking tool.
- Avoid having to make costly and time-consuming changes.
Built for both sides of the booking
Booking corporate travel isn’t a neat, one-click task. It’s an ongoing juggle of preferences, policies, price shifts, and people. Most of whom are mid-flight, meeting, or just radio silence when needed.
With Trip Options, arrangers can:
- Keep all options and drafts in one spot
- Ditch the reliance on screenshots or memory
- Access feedback that is saved and tied to each trip
- The ability to move quicker from idea to booked
Even the most organised itinerary can fall flat if the traveller doesn’t feel like they’ve had a say or had their needs met. Trip Options makes it easy for travellers to see what’s being proposed, weigh up their options, and choose what works. For travellers:
- One single, simple view of all options
- Approve or comment without needing to log in
- Less risk of confusion or wrong bookings
- Respond quickly, from anywhere
- Flexibility, autonomy, and more control
“With Trip Options, bookers can share flight, hotel, or car rental options with travellers before making the booking. These travellers can then choose their preferences and accept or request a change with one click. For one of my clients, it completely eliminated the back-and-forth emails and gave travellers more control over their experience. It’s been a big win for everyone involved.” Nikita, FCM Account Manager.
What it looks like in real life
Let’s say you’re organising an international multi-stop trip (may the odds be forever in your favour). Instead of gathering four options, pasting them into an email, and waiting days for replies, you can build everything inside the online travel booking tool.
Multiple versions of flights, hotels, and ground transport. Each scenario is saved and ready to go. Click ‘Send to Traveller’ and they’ll get a tidy summary of all their options with clear instructions to approve, request changes, or swap out alternatives.
See it to believe it
Explore Trip Options in action with this short interactive walkthrough.
If you’re with FCM Travel, it’s yours
Just log in and start using it today. If you need a demo or refresher, your FCM Team can walk you through it in minutes. And if you’re still evaluating your travel management solutions. This is one of many ways we’re helping customers simplify travel management, reduce admin, and create better experiences, for both bookers and travellers.
Trip Options is just one of many…
