London, England, 09 July 2026 – FCM Travel has re-signed global design and consultancy organization Arcadis to an industry-defining 10-year contract. 

The agreement represents a significant long-term commitment in the travel management sector and solidifies a partnership built on shared innovation and trust.

The new agreement not only advances strategic planning and program value but also consolidates Arcadis’s travel, FCM Meetings & Events, and FCM Consulting services under a single partnership. 

This long-term alignment means less time lost to admin, more energy on strategic planning, proactive solutions, and future-ready service. Both teams can prioritize user experience, tech, and sustainable program value, with FCM actively supporting Arcadis at every step.

By signing a 10-year partnership, Arcadis signals a deliberate move to safeguard its travellers, data, and investments. The trust placed in FCM highlights the security and consistency clients need now – credibility, proven worldwide capability, and futureproofing with proven innovation.

Securing a 10-year partnership with a global leader like Arcadis validates our ‘alternative’ mindset in the corporate travel space. Forward-thinking multinational enterprises want a partner who will challenge the status quo and evolve with them. This level of commitment allows the implementation of a strategic, long-view innovation plan that isn't possible within standard three-year cycles.

-Melissa Elf, Global Managing Director, FCM Travel

Arcadis has been an FCM customer for three years and travels to over 25 countries worldwide. With the FCM Platform, Arcadis gains access to predictive analytics, global standardization, and integrated meetings, events, and consulting.

Jo Lloyd, Global Head of Account Management for FCM Consulting, said the extension proved the value of the company's approach. 

Going from a three-year deal to a ten-year deal is thanks to the journey FCM is on and the belief we have in working with customers for dual progression.

Ian Spearing, Arcadis Director of Travel, said the 10-year agreement was a testament to FCM’s reputation and credibility.

Our long-term partnership with FCM is a strategic investment in collaborative innovation and service excellence. By working together, we’re able to deliver scalable, sustainable growth and streamline our operations to efficiently meet our clients’ evolving needs. 

This agreement ensures our teams have the right tools and support to deliver high-quality outcomes, enabling us to work more effectively with our clients and strengthen our supplier relationships.

In a service-led travel industry, it’s also about pushing boundaries and challenging the status quo, progressively building our travel function as a value driver for the business, not just a cost.

About FCM Travel

FCM is one of the world’s largest travel management companies and a trusted partner for thousands of national and multinational organizations, including many household brands, Fortune, and FTSE 100 companies. With a 24/7 reach in 95 countries, FCM’s agile and flexible technology anticipates and solves client needs supported by expert teams who provide in-depth local knowledge and duty of care as part of the ultimate personalized business travel experience. 

As the flagship corporate travel arm of Flight Centre Travel Group, FCM is able to deliver some of the most competitive rates, unique added-value benefits, and exclusive solutions for its clients to support their business travel requirements. A recognized leader in the travel tech space, the company has debuted several proprietary client solutions over the last 12 months including a new omnichannel platform featuring a "first of its kind" customized end-to-end user experience and FCM Booking, an innovative option to traditional OBTs. 

Alongside its travel management services, the company provides specialist services through FCM Consulting and FCM Meetings & Events to service broader needs of clients. Discover the alternative at www.fcmtravel.com

Media Contact

Grant Payne

Global Head of PR and Communications – Flight Centre Travel Group – Corporate Brands

Grant.payne@flightcentre.com

+61 413 891 871 (Australia).