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As an extension of FCM’s continued commitment in the Duty of Care space in 2021 in readying travellers to get back on the runway, we have kicked off the year with two strategic partnerships with the goal to provide end-to-end integrated service capabilities to customers.

Cathay Dragon (KA) will cease operations with immediate effect and regulatory approvals will be sought for majority of Cathay Dragon’s routes to be operated by Cathay Pacific (CX) and Hong Kong Express (UO). Should you have any concerns or questions, please reach out to your Account Manager or Travel Consultants directly.

What (and how) to budget for 2021? 2020 has had a huge impact on so many areas, and finance has not been immune to it. Businesses of all sizes have had immense pressure to continually reforecast budgets with each major announcement made as a result of COVID-19.

If you are part of an organisation that is starting to relook at your business travel programme and wanted to get a clearer understanding on the drivers behind suitable accommodation choices for your travellers, or if you are in a company that is still on the wait-and-see bench on restarting business travel, we hope that this podcast will be insightful for you.

Nervous trepidations or confidently excited? What’s going on inside the mind of your travellers right now. Now that some borders are opening up, businesses have started to test the waters in business travel – but how are travellers truly feeling about returning to the skies and roads?

Data analytics can help companies see into the future by providing meaningful indicators that can be used to plan for a return to travel. FCM's latest Recovery Analytics Dashboard is assisting customers to do just that.

Business travel as we know, has changed dramatically over the past few months and travellers may feel some apprehension about heading back out on the road. Vicki Parris, FCM Asia's Senior Director of Customer Experience shares her experiences of a recent trip from Singapore to New Zealand.

A lot has happened in a short span of time in 2020 since the COVID-19 global pandemic began. As people were forced to stay in and companies forced to halt operations worldwide, their attitude towards consuming travel also changed. Here is a look at how the buying behaviour of organisations is likely to change.

A quick Q&A with Lucia Scarampi: Last month we discovered an interesting story of CEO and co-founder of the Marta Scarampi fashion label who was travelling back from Italy to New York with a prototype silk travel Jumpsuit that looked to deliver safety, comfort and fashion in the middle of a pandemic.

Travel program leakage is the bane of any travel program manager the world over. Before COVID-19 hit, businesses were seeing dollars and productivity hour’s march out the door as employees chose to book outside of the travel policy and expense claim back at a later date.

There has been a call recently from certain travel industry bodies to eliminate Hotel RFPs for a year or more. This approach would see 2021 rates mirror those set for 2020, and no new negotiations until the 2022 season. FCM, together with 4th Dimension Consulting provide some perspectives on the topic.