PRESS RELEASE

Flight Centre Travel Group among the first to be awarded BTA accreditation for TMC excellence

London, UK, 27 July, 2026 – Flight Centre Travel Group (FCTG) today announced that its business travel brands, FCM Travel and Corporate Traveller, have been awarded Travel Management Company (TMC) Accreditation by the Business Travel Association (BTA), making them among the first to achieve this new industry benchmark. 

Launched by the BTA in June 2026, the Accreditation Scheme was developed exclusively for its TMC members to provide businesses with a clear, independent benchmark when selecting a travel management partner. The scheme addresses a long-standing gap identified by procurement teams, who have previously had no consistent, independent basis on which to asses the professional credentials of a TMC. 

To achieve accreditation, FCTG underwent a rigorous evaluation and was required to provide evidence across six key areas: 

  • Business stability and governance 
  • Insurance and financial protection 
  • Data protection and privacy 
  • Professional competence 
  • Client service standards 
  • Business continuity plans 

Meeting or exceeding the required standard in each of these areas confirms that both FCM Travel and Corporate Traveller operate to the highest levels of governance, compliance and client trust, giving business travel buyers added confidence and assurance when choosing FCTG’s brands as their trusted TMC partner. 

As one of the first companies to sign-up to the scheme, FCTG’s accreditation underlines its ongoing commitment to transparency, professionalism and continuous improvement across its global corporate travel offering. 

Steve Norris, MD of Corporate EMEA, Flight Centre Travel Group, comments: 

“Achieving BTA TMC Accreditation for Flight Centre Travel Group is a proud moment for our business, and one that matters most for what it means for our clients. It’s confirmation that whether a business is working with FCM Travel or Corporate Traveller, their programme is backed by robust governance, strong data protection and financial safeguards, and a service they can rely on when it counts. As one of the first TMCs to secure this new benchmark, we want our clients to be able to point to this accreditation as proof that the due diligence has already been done for them.” 

Clive Wratten, CEO of the BTA, adds: 

“We’re delighted to see Flight Centre Travel Group achieve BTA TMC Accreditation. This recognition reflects the organisation’s commitment to maintaining high standards of professionalism, governance and service for its business travel customers. The BTA Accreditation Scheme has been developed to give businesses greater confidence when selecting a travel management company, providing independent assurance that accredited members meet robust industry standards. Congratulations to the Flight Centre Travel Group team on this achievement and for demonstrating their commitment to quality, transparency and continuous improvement across the business travel sector.” 

The accreditation applies across FCM Travel and Corporate Traveller’s operations, reinforcing FCTG’s position as a trusted partner for businesses of every size, from SMEs through to large multinational accounts. 

ENDS 

Media Contact 

Georgia Misson 

PR and Communications, EMEA – Flight Centre Travel Group – Corporate Brands 

Georgia.Misson@flightcentre.co.uk  

+44 7920 369581