FCM UK & Ireland Management Team

With a depth of experience in the travel industry, Marcus brings a wealth of business, operational and industry knowledge to his role. Marcus oversees the continued development of FCM's global sales, account management and brand strategy. Marcus works closely with the company's global executive team as well as with the regional managers of FCM's operations in the Asia-Pacific, Americas, Europe, Middle East and Africa regions.

With her unbridled energy and enthusiasm, few people can keep pace with Melissa, let alone boast the depth and breadth of experience she has gathered her 25+ years in the travel industry. She brings a solid understanding of best practice across multiple industry sectors and their travel programmes.

Alex is focused on strategy development for FCM's global sales team. He oversees the global coordination and management of FCM's multinational sales pipeline and works closely with regional sales leaders to strengthen the company's global sales platform and multinational client growth across the network. Alex brings almost 20 years of experience in the travel, tourism and sales industries to the role.

Jo has been in corporate travel all through her career, and has gained extensive knowledge and experience across a number of sectors within it. Working in a TMC environment for over fifteen years is where her knowledge and influence was developed as an innovator in developing preferred supplier managed programmes. Jo then moved to numerous interim consulting roles from ACTE as Regional Director for EMEA where she focused on industry education to setting up the Global Corporate Sales department for Qatar Airways in Doha before founding Nina & Pinta Consulting Services. Nina & Pinta was a consulting firm specializing in the travel space with 2 distinct divisions. Jo’s consulting projects at Nina & Pinta ranged from working with corporations in procurement on corporate travel programmes focusing on programme efficiency and optimization to developing training workshops that include sales effectiveness, negotiations training and working with procurement. Jo has also written numerous white papers in conjunction with the UK Business Travel Association on TMC pricing and RFP processes. Jo joined FCM Travel in October 2021, and from January 2022 Nina and Pinta will also integrate into the FCM business.

Lindsay is a dynamic sales and people leader with a focus on enhancing corporate travel programmes, growth and customer acquisition. She brings more than 15 years of experience in corporate travel to the role. Lindsay oversees FCM's global sales strategy through key initiatives and innovative solutions, working closely with regional sales leaders to drive results.

Scott has been in the business travel industry for over 4 years and comes from a string of key marketing positions within the Private Healthcare, International Auctioneers and Charity sectors. Scott is responsible for managing FCM's marketing strategy, global marketing, communication and public relations activity. Scott will be responsible for ensuring the continued growth and consistency of the FCM brand in all markets that we operate.

Shaun oversees the strategic evolution of FCM’s operating model globally, focused on digital transformation, service excellence and global consistency. He has worked for FCM since 2013 in senior leadership roles across 3 continents, bringing visionary leadership with a truly global mindset. Shaun plays a pivotal role in delivering FCM’s strategy to market, ensuring successful execution of business objectives across all markets. Shaun is an MBA holder from Murdoch University (Singapore).

Paul’s career with FCM Travel’s parent company Flight Centre Travel Group began in the UK, where he held the role of group Chief Finance Officer for the UK for several years. Paul took the role of Global Corporate CFO in 2020, just before the onset of the global pandemic. He’s played a central role in ensuring FCM was successfully steered through this challenging period and is set up for future success.

Steve joined Flight Centre as a leisure travel consultant. Following experience in supply management and marketing, he became General Manager Flight Centre UK. In 2011, he was promoted to Corporate MD EMEA, responsible for Flight Centre’s business travel divisions. Under his eight-year stewardship, FCM achieved major growth, winning and retaining significant customers. In 2020, he became Managing Director of Flight Centre EMEA, and is also now Managing Director, Europe for FCM.

In Billy’s 20+ years with the company, his colleagues have consistently applauded his collaborative approach that has resulted in tight-knit, hard-working, successful teams who appreciate his leadership. As FCM’s President for the Americas, Billy implements successful operational, account management and BDM team-based structures for the entire region.

Bertrand is the Managing Director for the Flight Centre Travel Group in Asia, after being in the role of General Manager for FCM Asia since 2015. Bertrand started his career in the telecom industry in Europe working for Orange and then moved to the aeronautical giant Airbus to lead the sales and marketing department of their IT division. He held multiple global management roles within Amadeus, an IT leader of the travel industry before joining FCM.