White Papers

Sustainability is more than a buzzword nowadays. Once a box-ticking exercise, it has caught the imagination of many with CSR targets, no more so than the campaign to reduce and ultimately eradicate single-use plastics. Our new white paper explores whether the travel industry is doing enough to limit the use of single-use plastic...

FCM UK is releasing a series of five in-depth reports on sustainability strategies in the hospitality industry, detailing carbon and energy conservation, water scarcity and pollution, waste and community engagement. Get the FCM perspective by downloading the white papers...

Our “Get with the programme” white paper advises how to access better travel choices driving both cost savings and traveller satisfaction

NDC is an XML-based data transmission standard, developed by IATA that allows airlines to distribute their content in real-time. In effect, NDC sets the standard for airline APIs available to any TMC, travel agents, GDS, travel aggregators and corporates, subject to approval from the airline. But what does it mean for you?

Finding the best TMC for your company can seem like a long, challenging process – especially if you’ve never been to market before. Breaking it down into manageable steps will ensure you go through the whole process carefully and considerately. Not sure where to start? FCM is here to help…

More data has been created in the past two years than in the entire history of the world. By 2020, about 1.7 megabytes per second of new information will be created for every human being on the planet using 50 billion connected devices. By then, our accumulated digital universe of data will have grown to 44 trillion gigabytes.

As travel spend rises, so too does the criticality of travel management. In 2016, half of corporates spending half a million (or more) on travel contracted with a single TMC for managed travel services worldwide. We live in a global economy, so why wouldn’t you employ a TMC that really can deliver globally?

Corporates’ duty of care to ensure the health, safety and well-being of their employees, wherever they work, is a legal requirement in many countries. So what should travel managers be doing to meet every-increasing duty of care obligations to mitigate travel risk? Our guide contains 6 helpful steps to follow when preparing for to mitigate travel risk

When the idea was conceived back in late 2015, the brief for Sam was clear: create a mobile application for both Apple’s App Store and Google Play that will put business travellers' needs first and put all the information, documentation and advice they need in one place in a fun, friendly, informal and easy-to-use way.

In an age where gender diversity is a red-hot topic, are corporate travel programmes conditioned to treat their male and female travellers the same or is the trend towards personalisation and the cost of talent retention forcing travel managers to consider whether a more tailored approach is beneficial?

Corporate buyers and bookers have long been the focus for business travel tech development - while travellers are often overlooked. Find out why mobile technology and chatbots are now crucial...

Smartphones and tablets are a necessity in the business travel space and most will have multiple travel apps downloaded on them in order to smooth their journey. Apps have filled the gap for savvy travellers to book and update travel itineraries on the move.