fcm-hw-wellness-trends-business-travel

INSIGHTS

Corporate travel wellness trends 

For years, business travel meant 5am alarms, back-to-back meetings, jet lag, and another cup of airport coffee. Wellbeing didn't make the packing list. But times have changed. Traveller wellbeing is now becoming a measurable priority, and forward-thinking companies are rethinking how they can better support their people. 

But not every company has caught on. Plenty still run old-school travel policies built to squeeze maximum productivity from every trip, leaving travellers stretched thin. A balanced approach keeps your workforce happy, healthy, and performing at their best. And the data shows travellers care just as much. A recent booking.com study found 59% of travellers try to eat healthy while on the road, 48% exercise during trips, and nearly half prioritise connecting with loved ones while away.  

Key summary 

  • There's a growing awareness of the mental toll of frequent travel, with duty of care now including wellbeing, not just location tracking and emergency responses. 
  • 55% of frequent corporate travellers report that work trips contribute to burnout, and 48% prioritise maintaining exercise routines on the road. 
  • Companies are updating travel policies to include wellness provisions, such as flexible schedules, better accommodation choices, and clear guidelines for downtime. 
  • Hotels are embedding wellness into stays through sleep science, nutrition, and movement. 
  • Data reveals fatigue patterns, helping travel managers spot risks before they become problems. 
fcm-hw-premium-economy.jpg

Wellbeing is becoming a corporate travel KPI 

The conversation around corporate traveller wellbeing has evolved significantly over the past few years. Organisations are beginning to recognise that their most frequent travellers are often some of their most valuable employees. Sales team, executives, consultants, project managers, and client-facing teams. They're also the people most likely to experience travel fatigue. Long flights, irregular sleep, extended periods away from home, and packed schedules can quickly take a toll on physical and mental wellbeing. Over time, that can impact engagement, productivity, and retention. A study by Opinium found that 55% of global corporate travellers surveyed believed that frequent work trips contribute to feeling burnout, and 78% indicated that they feel stressed, exhausted, anxious, and homesick when away for work. 

Meaning the most productive business trip isn't always the busiest one. Travellers who arrive rested, prepared, and focused are more likely to perform well in meetings, make better decisions, and build stronger relationships than those running on fatigue. 

This is why traveller wellbeing is becoming a business performance conversation. Rather than enforcing rigid, one-size-fits-all policies, organisations are adopting a more human-centred approach to travel management

That could mean: 

  • Avoiding unnecessary red-eye flights 
  • Allowing premium economy or business on longer sectors 
  • Building realistic travel schedules based on destinations 
  • Removing weekend travel unless necessary  
  • Providing flexibility and choice to support travellers’ personal needs 
  • Defining leisure time as an add-on option to work trips 

Wellness has become more important than ever. We see FCM travellers requesting hotels with gyms or pools so they can keep their routine. We’re even seeing companies extend trips by a night or two, so travellers aren’t cramming flights and meetings.

 - Maja Dulic, FCM Travel Operations Team Leader

fcm-hw-accomodations.jpg

Duty of care is also evolving 

Traditionally, duty of care focused on knowing where travellers were and responding to disruptions or emergencies. Today, many organisations are expanding that view to include traveller fatigue, excessive after-hours travel, and other wellbeing risks. The goal has moved beyond getting travellers from point A to point B, and there is much more focus on overall travel safety. 

Hotels and travel suppliers have also spotted the corporate wellness opportunity, and they're leaning in. Accor's Novotel brand, for example, has woven wellbeing into the stay through its "Longevity Everyday" approach, covering rest, nutrition, movement, and mental reset rather than treating wellness as an add-on. Sofitel's "Art of Sleep" uses sleep science to reduce the "first-night effect", helping guests fall asleep faster and wake up ready for work. 

We're also seeing organisations rethink meetings and events by incorporating movement, healthy food options, outdoor activities, and dedicated downtime into event schedules. 

fcm-hw-personalisation-is-key

Personalisation is shaping business travel 

Bleisure travel is booming, with more travellers extending business trips to include personal time, whether that's staying an extra weekend, exploring a destination, or travelling with family members. Rather than avoiding the trend, many organisations are creating clear policies or even promoting this move while still maintaining visibility and control over the program. 

We see the promoting of personal downtime with some of our own clients. By partnering with FCM and preferred hotel chains, this client extends exclusive corporate discounts to employees for their personal trips. “By offering these benefits, we’re promoting a healthier work-life balance and enhancing the overall employee experience. The feedback from our staff has been overwhelmingly positive. Many are excited about the opportunity to leverage these discounts in their personal time, making it a meaningful perk.” Executive assistant, mining provider.  

Here’s where personalisation really shines. A Gen Z corporate traveller might crave a boutique hotel, while a seasoned executive might prioritise their go-to hotel brand that never fails them. Forcing everyone into the same corporate travel experience doesn’t work. Workforces, and in return your travellers, are incredibly diverse, and it’s the forward-thinking corporate travel programs that enable flexibility and choice that will see greater gains in their program.  

fcm-hw-bleisure.jpg

What's next for traveller wellness? 

So, how far could this wellness-meets-business trend go? So far, we have seen: 

  • Digital detoxes at retreats and tech-free escapes, helping corporate travellers step away from their inbox and boost their engagement. 
  • Personalised itineraries that use AI to suggest activities, meals, and rest periods based on a traveller's schedule and personal preferences. 
  • Smart room technology that adjusts lighting, temperature, and even scents to promote better sleep and focus, helping travellers recover from jet lag faster. 
  • Wellness-focused work events that swap traditional networking drinks for activities like group walks, beach swims, or cooking classes, promoting healthier connections. 
  • Mindful meeting schedules that build in "no-meeting zones" for early or late-night flights, giving travellers time to adjust before showing up. 
  • Wellness stipends that let employees choose their own way to recharge, whether it’s a gym pass, a health-related app subscription, a travel comfort item, or a healthy meal service during their trip. 
fcm-hw-online-booking.jpg

Turning wellbeing data into action 

While many organisations recognise the importance of traveller wellbeing, fewer have visibility into what's happening across their travel program. 

FCM Platform helps travel managers move beyond assumptions by surfacing patterns that may impact traveller wellbeing. With a reporting suite that can highlight frequent after-hours travel, repeated weekend trips, tight turnarounds, red-eye flights, and extended periods away from home. Rather than relying on anecdotal feedback (also important), travel managers gain visibility into where traveller fatigue may be building, marry it with what people are saying, and then make informed decisions around policies, supplier strategies, approvals, and travel planning. 

And for those who need answers quickly. They can ask Sam, FCM's intelligent business travel assistant. Sam can help travel managers identify travellers with the highest volume of after-hours travel, uncover potential fatigue hotspots, and answer questions about upcoming trips in seconds. Travellers can ask Sam practical questions that support their wellbeing. Like, does my hotel have a gym? Is there an alternative flight home that doesn't arrive so late? What are some good walking routes near my hotel on my next trip? 

Business travel will always involve early starts, long days, and time away from home. But the organisations that recognise wellbeing as a business priority, not a traveller preference, will be better positioned to attract and retain talent, improve productivity, and build corporate travel programs people are happy to be part of. 

Travel program feeling a bit under the weather? 

Let’s make corporate travel better for your people and your business. 

Loading...

More like this...