Business Travel Management
As a market-leading business travel management company, FCM has extensive experience in delivering the perfect blend of innovative customer focused technology, award winning service, highly skilled and knowledgeable employees and a global distribution network that ensures maximum cost savings and return-on-investment of your travel spend.
We are best placed to reduce travel costs and deliver the greatest value for your business travel spend, with bespoke travel services that ensure all of your travellers’ needs and spending priorities are met 24/7. Our business is truly global dealing with clients across a range of industry sectors with local offices on the ground to provide a fast and friendly service. At the core of delivering exceptional travel management from FCM are:
Your dedicated, strategic team
Managing the day-to-day of your business travel programme will be your own dedicated FCM team of strategic Account Managers and Travel Consultants. We translate your business travel requirements and customise the channels you need to purchase business travel airfares, hotel accommodation, car hire and travel insurance. As an extension of your procurement and in-house travel teams, we deliver customised travel services that increase return-on-investment by helping you make comprehensive savings and efficiencies. We constantly review, analyse and identify ways to improve your corporate travel programme performance.
Access to intelligent data and reporting
Our consultants enhance your business travel programme with in-depth market intelligence and insight along real-time data and comprehensive reporting. We track all aspects of your travel spending, identify how many travellers have used specific routes, help you understand how many room nights are left within your budgets and use that information to help you secure optimal business travel rates. Our leading in-house technology will also create and manage the profiles of each of your travellers to deliver all the information you need to make decisions in a meaningful and easy-to-digest way.
Access to a market-leading global inventory
With presence across more than 95 countries, our consultants at FCM are best placed to help secure the best business travel special rates globally from the widest range of options and seat inventory. We source and track prices and seat availability on carriers around the world, and book rooms, suites or apartments at competitive rates from our expansive inventory of more than 650,000 hotels globally. As a global business travel management company we drive an end-to end service to evaluate, negotiate and implement your hotel programme, and manage the supplier selection process, tailoring it to your needs.
Additional benefits you can expect from FCM are:
✓ Complimentary upgrades when you book with our partners giving you greater benefits, increased productivity and more value for your spend
✓ Access to a wide range of aircraft charter and jet charter services to support corporate, mining, group and VIP travel as well as cargo and freight
✓ Drive down the cost of your vehicle hire from the world’s best brands with no paperwork or queues. We also offer expert advice on car rental supplier tenders
✓ Use our preferred global partnerships for chauffeur services for expert, reliable and secure door-to-door transfers in a range of world-class vehicles
✓ Deal with business travel health services from insurance to currency to advice on immunisations and assistance with business travel visas and immigration papers