Strategic corporate travel account management 

Strategic account management turns your travel programme from a cost centre into a source of measurable value. Your account manager combines data, dashboards, and expert analysis to uncover savings and improve performance across regions.

You get proactive, consultative support that helps you consolidate policies, drive effective change, standardise processes globally, and secure better supplier rates for flights and accommodation. The result is a programme that scales with your business and stays relevant as your needs evolve. We understand not every company has dedicated travel managers, and you need that additional support to save money, save time, and uncover efficiencies for business trips and your wider programme. 

Proactive account management matters because global travel programmes are complex, and reactive support leaves value on the table. Waiting for problems to surface costs you time, money, and compliance.

Unlike other travel management companies, FCM's consultative approach anticipates issues before they affect your travellers or your budget. For medium to enterprise organisations managing international air and hotel spend across multiple markets, that foresight is the difference between a programme that simply functions and one that delivers global consistency, compliance, and savings year after year.

FCM account management helps you consolidate and standardise travel policies across every market you operate in, ensuring consistency and compliance worldwide. Your account manager guides you through policy consolidation, change management, and communication.

This is particularly valuable during periods of transition, such as mergers or rapid growth. FCM has helped organisations bring fragmented regional programmes together into a single, globally consistent approach, backed by case studies in consolidation and post-merger integration.

Yes, FCM account management is built for medium to enterprise organisations managing travel across multiple regions. With business travel consultants based in over 95 countries and 24/7 support, FCM delivers globally consistent service with local nuance. If you need the travel booking process, approvals processes or improved policy compliance across multiple countries, FCM's account management team can give you the advice, systems and mindset to get there. 

Our service model brings consistency, quality, and flexibility to your programme, whether you operate in two countries or hundreds. As Toyota Motor North America's Travel and Event Services Manager put it, FCM provides the "consumer grade technology and great customer support" needed to build a programme travellers genuinely want to use.

To get the benefits of FCM's account management team, you must first sign a contract with FCM for your corporate travel services. Then, we will work with you to understand the biggest challenges in your travel programme, and what you want to achieve. This could range from how to better tackle travel expenses, to tracking approvals, needing a smoother way to book travel, or how to access the best deals. 

FCM's onboarding and solution design teams build your programme to fit your needs from day one, collaborating closely with our proactive, consultative account management.