Hotel Programme Management

Many organisations aren’t optimising their hotel spend and using volumes to their advantage. FCM Consulting has the market insights, data analysis, contacts, technology and decades of experience to navigate you through the complexities of the global hotel market, with your goals in mind.  

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Hotel Programme Management statistics

Our experienced team will scope out your opportunities and research what your current hotel programme looks like before creating a forward plan and recommendations for a hotel RFP and on-going solutions. Whether it’s to renegotiate rates or find hotels that truly match your travel patterns, or aligning with traveller or sustainability requirements, FCM Consulting will continuously find solutions to maximise your hotel programme performance, reduce leakage and deliver an ROI. 

“The hotel market is complex and market conditions are complicated. That’s why many organisations turn to us to help with their hotel contracting and negotiations; we know who to speak to and the right solutions to elevate your hotel programme with our tried-and-tested methodology that works, every time.”

Rachel Newns, Head of Programme Management EMEA at FCM Consulting.

Discover hotel sourcing optimisation with FCM Consulting

Hotel programme diagnostic | Hotel Programme Management

Hotel programme diagnostic  

Our business consultants will conduct a diagnostic of your hotel programme to assess its performance and your organisation’s needs. Customised reporting will demonstrate a clear plan forward with specific recommendations, from cost control, traveller requirements, coverage and best-fit suppliers. For ultimate success and relevance, FCM Consulting will also consult on global trends such as carbon emissions, social diversity, inclusion, community engagement, and wellbeing initiatives.

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Benchmark your hotel rates | Hotel Programme Management

Benchmark your hotel rates  

Using internal and external data, our business consultants will demonstrate how your hotel programme compares to others. You’ll receive city and hotel-specific data that considers rates, amenities, cancellation terms, room inventory, compliance and further analysis. Our global reporting can be applied to on-going programme management and drive strategic decisions around your hotel suppliers, often leading to greater flexibility on cancellation conditions, ancillary inclusions and commercially viable discounts.  

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Maximise your next hotel RFP | Hotel Programme Management

Maximise your next hotel RFP  

FCM Consulting will run your hotel RFP and ensure a high percentage of hotel participation; positioning your organisation so it stands out in the market. A fully managed RFP with our business consultants includes competitive rates, supplier negotiations, measurable savings, hotel directory, rate auditing and a plan to drive compliance, all making it a low-touch travel category for your travel manager. We’ll focus on some of the often-overseen details such as food and beverage spend, long stay options and MICE.  

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Optimise your hotel policy | Hotel Programme Management

Optimise your hotel policy  

If it’s time to refresh travel allowances globally or your programme compliance needs to be improved, our consultants can evaluate your current policy, benchmark it and scenario-model possible changes to assess the financial impact and optimal outcomes. They’ll check for alignment between the policy, booking process and your supplier contracts, then recommend a framework to change the policy, OBT or supplier contracts.

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On-going hotel programme management | Hotel Programme Management

On-going hotel programme management

FCM Consulting’s work doesn’t stop with the sourcing process. We’ll utilise our years of experience and strong hotel relationships to continuously manage the hotel programme. If you experience challenges, our business consultants have exemplary industry contacts who can assist in solutions. We'll highlight areas that need attention to get the best out of your programme. If your requirements change throughout the year, we will continually source properties to leverage programme coverage and savings.

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FCM Consulting customer testimonials
“The RFP…involved an inordinate amount of work by FCM Consulting. The outcome is a comprehensive hotel programme which we are confident will deliver on the KPIs set out at the beginning.”

- Procurement Buying Group

FCM Consulting Insights

FCM Consulting Global Quarterly Trend Report

FCM Consulting Quarterly Trends Report  

Anyone in business travel procurement needs to know the latest travel supply chain trends and pricing forecasts. Learn what trends could cause fluctuations and drive savings for hotel rates in the future in the FCM Consulting Trends Report, released every quarter. 


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Why bother with a sustainable hotel programme?

Why bother with a sustainable hotel programme?

Learn what choosing sustainable hotels looks like, how you can change your travel policy and how sourcing and communications can help.   

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5 reasons to consolidate your hotel bookings

4 reasons to consolidate your hotel bookings

Don't leave your hotel bookings to be made wherever the traveller wants. Discover why going through a procurement process and selecting suppliers will help you in the long term.


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Customer Success Stories

Realigned hotel programme | Hotel Programme Management

Realigned hotel programme

An infrastructure services business already had a hotel programme, but was looking for higher compliance. FCM Consulting took on the request for proposal (RFP) process and RFP responses from potential suppliers, resulting in thousands in savings.


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Case Study: Increased traveller buy-in for hotel programme

Increased traveller buy-in for hotel programme

Hotels are a big spend category for this client. It was important they contained costs, negotiated ancillaries such as WiFi and improved compliance. Getting traveller buy-in was crucial for the strategy. 


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