Guides

Most travellers will have multiple travel apps on their phone to help smooth their journey. But how can travel managers incorporate the most appropriate apps into their managed travel programme in order to engage travellers, keep them in policy and ensure duty of care?

Read more about FCM's business travel data services: Data Snapshots, Programme Engagement Analytics, Traveller Impact Analysis and Customisation. Having these services in your arsenal will give you the insights you need to make informed choices regarding your corporate travel programme.

Making effective decisions for your company's future spend and travel preferences starts with the historic data you build up every minute of every day through bookings and expense spending. How do you gather that data?

Finding the best travel management company (TMC) for your business may seem daunting and complicated. But FCM is here to help you through the process, with a series of guides, how tos, videos and white papers, so you can make the best possible TMC selection for your company.

Transformational hotels are positioning themselves as micro-communities within their local neighbourhoods, opening their doors not only to visitors and travellers, but also to those who live and work in surrounding areas.

The idea behind NDC is that everyone involved in the business of distributing content – such as airline seats and fares – are all talking the same (technical) language and using the same syntax to exchange messages on shopping and booking components of travel...

Travellers using their work mouse or smartphone just like their home remote control can leave a confused manager. Mark Frary explains how to thrive in a multi channel world.

Rachel Newns, FCM’s Hotel Product Manager explains the three key elements that are needed to control hotel costs. Combine all three to ensure clarity for your travellers and deliver value on your overall spend.

With GDPR in force, travel managers and suppliers will need to know what data they hold on their travellers, why they’re holding it and for what purpose. As a result, corporates may need to re-think their strategies to mine data from multiple, disparate sources...

Both TMCs and corporates with large hotel spends face the challenge to gather their figures, combine that information with all their upcoming needs and then try to use this data to secure the best possible accommodation for their travellers and rates for their employers.

The continuing evolution of technology has had a considerable impact on the business travel industry which has undergone a deep transformation over the last decade. It’s now a priority for TMCs to stay relevant to the needs of travel bookers AND travellers....

Why are so many travel managers encouraged only to control travel costs rather than use travel as a tool to achieve a result? Measuring travel’s ROI could be the first step!