Guides

The value of working with a TMC can be quantified in many ways, from savings, user satisfaction and traveller safety to time-saving processes, visibility of spend and even employee engagement. So where does the TMC fit in, and how can travel managers ensure they leverage maximum value from its TMC relationship?

Because both business and leisure travellers are becoming more aware of how their travel impacts the environment, hotels are beginning to cater to this, by providing more sustainable options. Which hotel chains are doing the most though?

Understanding behavioural economics can lead to travel programme policies which deliver a seamless booking and travel experience – while reducing traveller friction. So how can you understand traveller behaviour better?

Most travellers will have multiple travel apps on their phone to help smooth their journey. But how can travel managers incorporate the most appropriate apps into their managed travel programme in order to engage travellers, keep them in policy and ensure duty of care?

Read more about FCM's business travel data services: Data Snapshots, Programme Engagement Analytics, Traveller Impact Analysis and Customisation. Having these services in your arsenal will give you the insights you need to make informed choices regarding your corporate travel programme.

FCM knows that a web interface isn't always how a client wants to access its data - not all of our customers want to log into a reporting platform to see their data. So how can we provided customised data and analytics for your business travel programme?

There is a huge wealth of data to be captured and mined from spending on company credit cards or the expense forms employees put in to claim back money laid-out during the course of their business travel. But where do you start?

At FCM, we always think two steps ahead - that's why we use your business travel programme data to make clever predictions, as well as use them to ensure the safety and well-being of your employees when they travel. 

Ensuring you have access to consistent and accurate data is key and something we can offer you in real-time. That is what we mean when we talk about our next-generation data platform...

Making effective decisions for your company's future spend and travel preferences starts with the historic data you build up every minute of every day through bookings and expense spending. How do you gather that data?

Business travel programmes deliver huge amounts of data – from details of hotel and flight bookings to individuals' expenses and more. But without mining, collating and analysing the data, you may be missing a huge opportunity to take more meaningful, tangible and effective spending decisions.

Finding the best travel management company (TMC) for your business may seem daunting and complicated. But FCM is here to help you through the process, with a series of guides, how tos, videos and white papers, so you can make the best possible TMC selection for your company.