White Papers

FCM UK is releasing a series of five in-depth reports on sustainability strategies in the hospitality industry, detailing carbon and energy conservation, water scarcity and pollution, waste and community engagement. Get the FCM perspective by downloading the white papers...

Our white paper ‘Get with the programme’ explores how to maintain control over your travel programme; facilitate a better travel experience for your employees while ensuring you tap into dynamic content sourcing for choice, flexibility and cost savings.

Finding the best TMC for your company can seem like a long, challenging process – especially if you’ve never been to market before. Breaking it down into manageable steps will ensure you go through the whole process carefully and considerately. Not sure where to start? FCM is here to help…

NDC allows airlines to distribute their content in real-time, and sets a standard for the APIs available to TMCs, travel agents, travel aggregators and corporates. But what does it mean for you?

Sustainability is more than a buzzword nowadays. Once a box-ticking exercise, it has caught the imagination of many with CSR targets, no more so than the campaign to reduce and ultimately eradicate single-use plastics. Our new white paper explores whether the travel industry is doing enough to limit the use of single-use plastic...

When the idea of Sam was conceived back in 2015, the brief was clear: create a mobile app for both Apple and Android phones that will put business travellers' needs first in a fun, friendly, informal and easy-to-use way. Read our white paper for the full Story of Sam...

Corporates’ duty of care to ensure the health, safety and well-being of their employees, wherever they work, is a legal requirement in many countries. So what should travel managers be doing to meet every-increasing duty of care obligations to mitigate travel risk?

In an age where gender diversity is a red-hot topic, are corporate travel programmes conditioned to treat their male and female travellers the same or is the trend towards personalisation and the cost of talent retention forcing travel managers to consider whether a more tailored approach is beneficial?

Blockchain came into existence in 2009 as the original source code for Bitcoin. Initially associated with cryptocurrency, over the last five years businesses and industries have started to recognise the potential of blockchain technology.

Corporate buyers and bookers have long been the focus for business travel tech development - while travellers are often overlooked. Find out why mobile technology and chatbots are now crucial...

Smartphones and tablets are a necessity in the business travel space and most will have multiple travel apps downloaded on them in order to smooth their journey. Apps have filled the gap for savvy travellers to book and update travel itineraries on the move.

Today, 85% of travel and hospitality professionals already use AI in their businesses, mainly within their IT functions. By 2021, 60% plan to use it for marketing and by 2022 56% of businesses would be willing to embrace an artificial travel agent.