White Paper: State of the Market Report 2020

White Paper

State of the Market Report

A total of 2500 business travel managers, bookers and travelers in the Americas, Australia, New Zealand, EMEA and Asia took part in our survey, in order to give us greater insight into our clients’ prevailing sentiments on business travel conditions as countries emerge from the COVID-19 crisis. 

We’ve analyzed their responses in conjunction with expert’s opinions on when travel will return, to produce a comprehensive report on the state of business travel around the globe.

Our global report details:
  • Global and regional sentiment on the readiness and confidence to return to travel.
  • Expert analysis on if and when travel will return to pre-COVID levels.
  • The top 5 areas of focus for travel programs.
  • What changes Travel Managers are wanting to make to suppliers, policies and budgets.
  • And much more!

Industry Insights

Our State of the Market snapshots are already providing key insights to the industry on the resumption of travel.

New Business

87%

want travel to resume to help win new business
Group Travel

84%

want travel to resume to help manage existing customer relationships
Conference and Events

62%

want travel to resume to facilitate conferences and events
State of the Market Report
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Want to get the facts straight from the experts?

Our leaders examined the findings during a recent webinar, taking a deep dive into the results of the State of the Market Survey to discuss the impact COVID-19 has had on travel programs, and how companies are planning to remerge post-COVID-19.