Influence traveler behavior at point of booking
You put a lot of time and energy into crafting the perfect travel policy for your enterprise, so it’s doubly frustrating when bookings and traveler decisions still fall through the cracks. Out-of-policy bookings cost money, time, and at worst, put travelers at risk. At this point, you probably feel the need to stand over your travelers’ shoulders just to make sure they’re booking correctly.
Don’t dust off your megaphone just yet – there’s a better way to get the message out.
The FCM Extension is a simple browser plugin that provides travelers with enhanced decision-making support (and you with peace of mind).
The FCM Extension works smarter, not harder.
Empower your travelers with pre- and point-of-booking notifications, keeping them informed.
Alert travelers to unused tickets, vouchers, and credits to protect your bottom line
Sustainability notifications from Thrust Carbon serve up greener trip options
Remind travelers of company policy, and redirect them back to your OBT
Intuitive duty of care
We know safety is your first priority. It’s ours too, and the FCM Extension is your ally when it comes to duty of care.
Push out safety alerts due to location, weather, political unrest, and more.
Provide infectious disease from Riskline and entry requirement alerts via SHERPA
Send out customized safety notifications specific to your company’s policy
Consistent & omnipresent
The FCM Extension is always there to provide travelers with timely pertinent information.
The Extension operates on over 2,000 websites, with notifications tailored to your program, aimed at changing booking behavior
Install it on your browser once, and it will be there for every session!
Agile implementation allows for streamlined deployment to your Chrome & Edge browsers
A journey of Discovery
Discovery, Inc. needed a solution that would supercharge their traveler communications as business travel resumed in 2021. The FCM Extension (formerly known as Shep), was the answer.
It has become more important than ever to ensure that we get the message to travelers at the time they are making their travel booking. So, when FCM proposed Shep, I knew this was the answer for us.
- Yukari Tortorich, VP of Global Travel Services, Discovery Inc.