COVID-19 Information Centre

“At FCM, we are here to be your constant. In the current climate of COVID-19, we want to reassure our customers that the same exceptional level of service will apply, no matter the challenge, when you work with us.” 

Bonnie Smith, General Manager, South Africa


COVID-19 Corona Virus South African Resource Portal

Latest Travel Info  

  • The South African Government has instituted a travel ban in a bid to stop the spread of COVID-19 (coronavirus).
  • In light of President Cyril Ramaphosa’s announcement on Monday 23rd March 2020 imposing a 21 day national lockdown on all South Africans effective from midnight on the 26th March 2020. (last updated 25 March)
  • South African Airways (SAA) has announced that it will immediately suspend all regional flights until 31 May 2020, in addition to all international flights suspended last week, in response to a government travel ban aimed at stopping the transmission of the COVID-19 (coronavirus). (last updated 23 March)
  • France and Switzerland have been added to South Africa’s travel ban list, issued by the Department of International Relations & Co-operation on Tuesday (March 18). (last updated 20 March)
  • Effective 19 March 2020, Mauritius will close its borders to all foreign nationals. Three people in the country have tested positive for COVID-19. All passengers, including transits, will not be permitted to enter the country for a period of 14 days. The travel ban for foreign nationals has now been extended to 30 April 2020. (last updated 20 March)
  • Australia has taken the decision to close their borders to all foreign travellers as of  21:00pm AEDT on 20 March 2020 (13:00pm RSA time). The travel ban comes into effect for non-citizens and non-residents. (last updated 19 March)
  • Travel bans effective 18 March 2020 from high-risk countries such as Italy, Iran, South Korea, Spain, Germany, United States, UK and China. (last updated 16 March)
  • South Africans are to refrain from travel to/through high-risk countries effective immediately such as the European Union, China, Iran, South Korea, UK and USA.
  • Travellers from medium-risk source markets such as Portugal, Singapore and Hong Kong, need to present themselves for testing.
  • Anyone who has travelled to these countries from mid-February, need to present themselves for testing.
  • Self-isolation for South Africans who have come from high-risk destinations.


Get Support

Do you need support to manage your travel program during this uncertain time?


In response to client needs during the current pandemic, FCM has developed a COVID-19 Dashboard which can be deployed to customers via Secure, our travel risk management solution.

The COVID-19 Dashboard is designed to aid all customers by providing accurate and reliable information about the spread of the virus as well as timely departure and arrival reports to assist travel managers locate and communicate with their travellers.

The Dashboard has several components

  • Risk Map outlining the location of confirmed cases worldwide
  • Secure Flash Alert tab provides most up-to-date Critical Alerts issued by WorldAware along with a list of potentially affected travellers
  • Secure's COVID-19 Dashboard is also powered by WorldAware's security and health risk ratings assisting customers to proactively assess the destinations most frequented by their travellers.



Travel Ban: Update

The Kenyan government announced the travel ban following confirmation of three cases of COVID-19 in the country. Entry for people coming from any country with reported COVID-19 cases, including South Africa, is not permitted.

Travel Alert: Travel Ban

We understand that these are challenging times and we are here to support you in any way possible. We are proactively contacting our customers to assist with changes to their immediate travel. Should you have any questions, please contact your dedicated Travel Expert.