White papers

There’s no doubt about it, pent-up demand is driving the travel industry’s recovery. And not just leisure travel; according to the Mastercard Economics Institute’s third annual travel report, global business flight bookings exceeded 2019 levels at the end of March 2022, marking a key, post-pandemic milestone for the business travel sector.

After a pause of business travel, FCM and GBTA felt it was time to assess the state of technology used in travel programmes to see how, if at all, needs have changed. In a joint piece of research, we surveyed travel managers across North America, Europe and Asia Pacific to explore how technology has changed the travel manager’s role and the travel programme-to-TMC relationship.

Travel is back with earnest. With COVID travel restrictions rapidly disappearing around the world, it wasn’t long until travellers returned in their droves to airports and hotels. However, with inflation at a high, some borders opening later than others and employment constraints across the travel industry, the recovery hasn’t been without its challenges.

The COVID pandemic has prompted car rental companies to look inward, re-asses their way of working and streamline operations. If you’re curious about the latest trends in the car rental industry, check out our white paper.

FCM’s green journey puts people, information, innovation and responsible travel at the heart of any travel programme. It is both a reflection of transformative times and an exciting response to the need for a new way of thinking

FCM Consulting delves into the ESG movement and offers expert advice to optimise travel supply chains, booking tools and travel supplier RFPs.

Download this whitepaper to learn what the travel journey of the future looks like - powered by user-friendly technology.

With safety and security of employees high on the agenda for many travel programmes, we’ve created this Travel Risk Review 2021 - 2022 to summarise the risks in 2021 and what security risk levels look like for 2022. 

There's been a shift. A shift in how we work, a shift in our priorities, and a shift in our mindsets.  But what's shifted in business travel? After months of being grounded and spending more time at home, companies are reevaluating in-person meetings and thinking twice before approving a trip.  The question becomes - how will companies start to prioritise what happens face-to-face vs. virtually? It starts by defining meaningful travel.

Corporate travel is beginning to recover – and reshape itself – post Covid-19. Travellers are keen (and confident) to get back on the road. As they do, new trends are coming to the fore.

Driving operational efficiency. That’s the goal for anyone in the procurement game in 2021 and beyond.

Business travel is slowly but surely bouncing back after a difficult COVID year. South African companies are looking forward to resuming in-person business dealings, and soon the prospect of international travel may be back on the cards too.