FCM Global Management Team
Our leaders embody FCM Travel's dedication to transforming business travel programmes, delivering a high level of customer service, and evolving our proprietary technology. Every day they are motivating our out-of-the-box thinkers with FCM's unconventional and energetic spirit.
FCM is where different happens. Join us on a mission to help the world’s businesses move smoother.
Marcus Eklund
Global Managing Director
Marcus Eklund
Global Managing Director
With a depth of experience in the travel industry, Marcus brings a wealth of business, operational and industry knowledge to his role. Marcus oversees the continued development of FCM's global sales, account management and brand strategy. As FCM's global leader, Marcus works closely with the company's global executive team as well as with the regional managers of FCM's operations in the Asia-Pacific, Americas, Europe, Middle East and Africa regions.
Melissa Elf
Managing Director, Australia & New Zealand and Global COO
Melissa Elf
Managing Director, Australia & New Zealand and Global COO
With her unbridled energy and enthusiasm, few people can keep pace with Melissa, let alone boast the depth and breadth of experience she has gathered her 25+ years in the travel industry. She brings a solid understanding of best practice across multiple industry sectors and their travel programmes.
Alex Armstrong
Global SVP Commercial Strategy
Alex Armstrong
Global SVP Commercial Strategy
Alex is focused on strategy development for FCM's global sales team. He oversees the global coordination and management of FCM's multinational sales pipeline and works closely with regional sales leaders to strengthen the company's global sales platform and multinational client growth across the network. Alex brings almost 20 years of experience in the travel, tourism and sales industries to the role.
Jo Lloyd
Global Director of Account Management & Consulting
Jo Lloyd
Global Director of Account Management & Consulting
Jo is an innovator in supplier strategy and preferred programmes, having always worked in corporate travel. Her extensive knowledge includes 15+ years working in TMCs, and roles at ACTE and Qatar Airways. Jo went on to found Nina & Pinta Consulting Services, specialising in travel programme optimisation, and sales effectiveness. Now as the global lead of account management and consulting at FCM, Nina & Pinta has integrated into the FCM brand.
Lindsay Straub
Global Head of Sales
Lindsay Straub
Global Head of Sales
Lindsay is a dynamic sales and people leader with a focus on enhancing corporate travel programmes, growth and customer acquisition. She brings more than 15 years of experience in corporate travel to the role. Lindsay oversees FCM's global sales strategy through key initiatives and innovative solutions, working closely with regional sales leaders to drive results.
Scott Alboni
Global Director of Marketing
Scott Alboni
Global Director of Marketing
Scott has been in the business travel industry for over 10 years, across 3 major TMCs and comes from a string of key marketing positions within the Private Healthcare, International Auctioneers and Charity sectors. He is responsible for managing FCM's global marketing strategy, communication and public relations activity and overseeing products to market. Scott is responsible for ensuring the continued growth and consistency of the FCM brand in all markets.
Shaun Clear
Global Vice President, Operations
Shaun Clear
Global Vice President, Operations
Shaun oversees the strategic evolution of FCM’s operating model globally, focused on digital transformation, service excellence and global consistency. He has worked for FCM since 2013 in senior leadership roles across 3 continents, bringing visionary leadership with a truly global mindset. Shaun plays a pivotal role in delivering FCM’s strategy to market, ensuring successful execution of business objectives across all markets. Shaun is an MBA holder from Murdoch University (Singapore).
Paul Grant
Global Corporate CFO
Paul Grant
Global Corporate CFO
Paul’s career with FCM Travel’s parent company Flight Centre Travel Group began in the UK, where he held the role of group Chief Finance Officer for the UK for several years. Paul took the role of Global Corporate CFO in 2020, just before the onset of the global pandemic. He’s played a central role in ensuring FCM was successfully steered through this challenging period and is set up for future success.
Andy Hegley
FCM Europe Leader
Andy Hegley
FCM Europe Leader
Having worked in business travel for over a decade, Andy was appointed to the newly created role of FCM Managing Director for UK and Ireland in 2022, after 5 years leading FCM’s sister brand Corporate Traveller in the UK. Andy brings with him a wealth of experience from previous roles in business development, account management and operations. Andy’s focus is delivering a superior customer service experience that clients won’t receive anywhere else, and offering products and services to simplify business travel. By listening to individual needs, Andy believes we can help our clients to drive their business objectives.
Billy McDonough
President, Americas
Billy McDonough
President, Americas
In Billy’s 20+ years with the company, his colleagues have consistently applauded his collaborative approach that has resulted in tight-knit, hard-working, successful teams who appreciate his leadership. As FCM’s President for the Americas, Billy implements successful operational, account management and BDM team-based structures for the entire region.
Bertrand Saillet
Managing Director, Asia
Bertrand Saillet
Managing Director, Asia
Bertrand is Managing Director for Flight Centre Travel Group in Asia, after being in the role of General Manager for FCM Asia since 2015. Bertrand started his career in the telecom industry in Europe working for Orange, moving to Airbus to lead the sales and marketing department of their IT division. He held multiple global management roles within Amadeus, an IT leader of the travel industry, before joining FCM.
Flight Centre Travel Group Corporate Executive Team
Meet the team driving the strategy of Flight Centre Travel Group's corporate business.
Chris Galanty
Global Corporate CEO
Chris Galanty
Global Corporate CEO
Chris has unrivalled corporate and leisure travel experience gained during his career with FCM’s parent company Flight Centre Travel Group (FCTG). As Global CEO of Flight Centre’s corporate travel operations, he is responsible for FCM Travel and other specialist corporate travel brands. An authoritative voice in the travel industry, Chris has led FCTG’s corporate businesses through challenging times with decisiveness and a determined growth strategy, capitalising on the strength of FCTG’s culture.
Charlene Leiss
President, FCTG Americas
Charlene Leiss
President, FCTG Americas
Charlene has over 30 years of travel industry experience. She started her career with Boston-based Garber Travel, which was acquired by the Flight Centre Travel Group (FCTG). She led FCTG’s corporate brands in the USA as President for four years, achieving double-digit, often record-setting growth year over year. Charlene has been recognised by the industry on numerous occasions for her outstanding performance, including GBTA’s WINiT Top 40 Women in Travel in 2019.
Steve Norris
Managing Director, EMEA
Steve Norris
Managing Director, EMEA
Steve joined Flight Centre as a leisure travel consultant. Following experience in supply management and marketing, he became General Manager Flight Centre UK. In 2011, he was promoted to Corporate MD EMEA, responsible for Flight Centre’s business travel divisions. Under his eight-year stewardship, FCM achieved major growth, winning and retaining significant customers. In 2020, he became Managing Director of Flight Centre EMEA, with overall responsibility for both the leisure and corporate businesses.
Melissa Elf
Managing Director, Australia & New Zealand and Global COO
Melissa Elf
Managing Director, Australia & New Zealand and Global COO
With her unbridled energy and enthusiasm, few people can keep pace with Melissa, let alone boast the depth and breadth of experience she has gathered her 25+ years in the travel industry. She brings a solid understanding of best practice across multiple industry sectors and their travel programmes.
Bertrand Saillet
Managing Director, Asia
Bertrand Saillet
Managing Director, Asia
Bertrand is Managing Director for Flight Centre Travel Group in Asia, after being in the role of General Manager for FCM Asia since 2015. Bertrand started his career in the telecom industry in Europe working for Orange, moving to Airbus to lead the sales and marketing department of their IT division. He held multiple global management roles within Amadeus, an IT leader of the travel industry, before joining FCM.
John Morhous
Chief Experience Officer, Corporate Americas
John Morhous
Chief Experience Officer, Corporate Americas
John is responsible for ongoing client-facing innovation and digital mobile platforms, and the development of additional tools, technology and thought leadership across all of FCTG’s corporate brands globally. Morhous has been with Flight Centre Travel Group for 13 years.