Chapter 1: Change is an opportunity
Chapter 1 dives into how embracing solution design over standard checkbox implementation will transform how you handle change.
Here’s what this chapter covers:
- How to establish a baseline assessment of your readiness to change
- The difference between standard change and solution design
- The top 3 change management success metrics to watch
Chapter 2: Taking the leap (we have your parachute)
In this installment of FCM’s Navigating Corporate Travel Change eBook, we’re moving on from change acceptance to change action. It’s time to discover the magic of ADKAR®-powered change, and how focusing on the impact it’ll have on your people will move your change project into that coveted 30% of change success.
Here’s what this chapter covers:
- An introduction to Prosci’s ADKAR® methodology with anecdotes for how it’s used in the corporate travel change world
- Tips on managing change for optimal results, including who to engage with and when
- How to incorporate a successful communications framework
Chapter 3:
Congratulations, you've implemented an organisational change. You're done, right? Well, as it turns out, staying agile on day 2 of your implementation is essential to change success in the long term. In this chapter, we'll walk you through how to achieve agility while staying ahead of change resistance.
What you'll learn in this installment:
- How to deal with adoption adversity
- Keeping travelers' voices heard and managers' inboxes uncluttered
- Embracing agility so that your program maintains momentum
- Get the scoop on FCM and our change expertise